Current openings at Casechek

THE OPPORTUNITY Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor-supported surgical procedures.  In this role, you will serve as a strategic advisor to hospital supply chain, perioperative services, finance, and value analysis leadership within enterprise health systems. As an Enterprise Account Manager – Hospital Supply Chain SME, you will leverage deep knowledge of implant workflows, bill-only processes, vendor-managed inventory, and acute care supply chain operations to drive measurable operational and financial outcomes. You will be the primary point of contact for enterprise clients, but this is not a traditional SaaS relationship role. You must bring industry credibility and subject matter expertise that enables you to engage Directors of Supply Chain, OR leadership, Revenue Cycle stakeholders, and executive leadership in meaningful operational and financial discussions. Your day-to-day responsibilities will require strategic thinking, operational fluency, data analysis, and the ability to translate platform insights into performance improvement initiatives. You should be comfortable navigating hospital systems, ERP integrations, and complex stakeholder environments while collaborating cross-functionally within Casechek to deliver measurable value. Casechek is a highly collaborative environment, but our team is also self-motivated and works independently. We strongly believe that great ideas are not created in isolation. Our team interacts closely with healthcare customers to understand operational realities and deliver the best possible user experience. ABOUT US Casechek is based out of Chicago’s Fulton Market, but we’re a hybrid, remote and in-person team. We are highly motivated and passionate about solving healthcare’s messiest problems with new technologies. We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians. Innovating the implant supply chain is a marathon and not a sprint – we support each other in long-term growth and value developing transferable skills. RESPONSIBILITIES Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients. Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management. Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams. Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, product sourcing, charge capture optimization, and process standardization. Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices. Advise clients on best practices in implant governance, value analysis, vendor accountability, and materials management process improvement. Collaborate with client EHR and  ERP  teams (e.g., Epic, Cerner, Lawson- Infor, Workday, Oracle, etc.) to ensure integration alignment and data integrity. Monitor and analyze account health to proactively identify risks and opportunities for expansion. Document and manage client activity and insights using internal systems (e.g., Salesforce CRM, Microsoft Office). Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams. Proactively address technical, operational, or stakeholder issues that arise. Lead special projects as requested. REQUIREMENTS Required Industry Experience 8+ years of experience in hospital supply chain, healthcare operations, implantable device management, or healthcare technology serving acute care health systems. Direct experience working in hospital/IDN Supply Chain teams, Perioperative Services, and/or OR Business management. Strong understanding of bill-only workflows, vendor-supported surgical procedures, and implantable device sourcing, contracting and procurement processes. Demonstrated ability to build credibility with Directors of Supply Chain, OR leadership, and executive stakeholders within hospital systems. Working knowledge of healthcare reimbursement dynamics and charge capture processes related to implantable devices. Account Management & Leadership Competencies Experience managing enterprise-level accounts in complex stakeholder environments. Ability to translate operational data into strategic recommendations and measurable outcomes. Strong executive communication skills, both verbal and written. Strategic thinker with the ability to influence senior leaders and drive long-term client value. Tech-savvy: Proficient with Salesforce, Microsoft Office Suite, and related business systems. Experience working within hospital enterprise systems, including EHR/EMR platforms (e.g., Epic, Cerner) and supply chain or ERP systems (e.g., Lawson, Workday, Oracle). Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment. Self-motivated with the ability to work independently while collaborating cross-functionally.     Why You'll Love Working Here Competitive Salary and Annual Bonus – The salary range for this role is $120,000-140,000 Opportunity for Long-Term Incentives (LTI) – Be part of our success with equity or long-term incentive plans that grow with the company. 401(k) Match – Invest in your future with our generous matching program to help you build long-term financial security. Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National). Flexible Time Off (Unlimited PTO) – Recharge and focus on what matters most with unlimited paid time off tailored to your needs. Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options. Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family. Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for success from day one. Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.  

Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for Hospitals and Health Systems to manage the complexity of surgical cases with implantable medical devices, expose hidden expenses and surface revenue opportunities. We are seeking a Senior Product Manager who enjoys solving market problems and has a passion for new technologies. In this role, you’ll be working on a cloud-based solution with web and mobile applications. You’ll join an energetic team of awesome product people and work closely with engineering, sales & marketing, and customers. The Senior Product Manager will leverage solution design, analytical, and strategic skills towards high impact opportunities that automate complex processes and provide transparency to an opaque supply chain. You’ll work hand-in-hand with the engineering and UX design teams to build out user stories and ensure acceptance criteria are well documented. Casechek is a highly collaborative environment, but our team is also self-motivated and works independently. We strongly believe that great ideas are not created in isolation! Our team interacts with our healthcare customers to understand their needs and ultimately deliver the best user experience as possible. About Us Casechek is based out Chicago’s Fulton Market, but we’re a hybrid, remote and in-person team. We are highly motivated and passionate about solving healthcare’s messiest problems with new technologies. We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians. Innovating the implant supply chain is a marathon and not a sprint – we support each other in long-term growth and value developing transferrable skills. Responsibilities Manage the product development process from ideation to product delivery. Develop and organize product backlogs, breaking down high-level initiatives into features that can be delivered in incremental fashion. Translate product initiatives into specific requirements, including stories and acceptance criteria, for execution by engineering across multiple stakeholder teams. Execute research initiatives to understand technical requirements and alternative solutions. Work with customers, users, and stakeholders to understand their problems and translate that into solutions. Ensure clear documentation and communication of product capabilities, updates, and milestone achievements. Analyze and evaluate complementary and competitive products, technologies, and solutions. Assess risks and determine ways to avoid impediments to feature delivery. Work with design professionals to build compelling, measurable user experiences that can be analyzed and optimized with the data they produce. Partner with commercial team to launch new features and monitor their rollout. Requirements 5+ years of product management experience working on a B2B SaaS product. Bachelor’s degree – Business, Engineering, Analytics, or related field. Experience managing roadmaps.  Ability to turn user/strategic needs into requirements with a focus on shipping products. Healthcare experience preferred. About you Continuous Learning: Staying updated with the latest technologies, frameworks, and best practices. Attention to User Experience: Developing software that meets user needs and provides a positive experience. Continuous Improvement: A mindset of always seeking ways to improve processes, code quality, and development techniques. Problem-Solving Skills: Developers often encounter complex issues that require creative and logical problem-solving to find effective solutions. Attention to Detail: Writing clean and bug-free code requires careful attention to detail, ensuring that even the smallest errors are caught and fixed. Strong Communication: Effective communication is essential for collaborating with team members, understanding project requirements, and providing updates on progress. Adaptability: The ability to adapt to changing project requirements, new tools, and shifting priorities. Team Player: Collaboration is key in software development. Being a team player and working well with others is vital for achieving project goals. Time Management: Developers often work on multiple tasks and projects simultaneously. Why You'll Love Working Here Competitive Salary and Annual Bonus – The salary range for this role is $150,000- $170,000 Opportunity for Long-Term Incentives (LTI) – Be part of our success with equity or long-term incentive plans that grow with the company. 401(k) Match – Invest in your future with our generous matching program to help you build long-term financial security. Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National). Flexible Time Off (Unlimited PTO) – Recharge and focus on what matters most with unlimited paid time off tailored to your needs. Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options. Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family. Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for success from day one. Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.  

THE OPPORTUNITY Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for Hospitals and Health Systems to manage the complexity of surgical cases with implantable medical devices, expose hidden expenses and surface revenue opportunities. In this role, you will own the research and analysis work that sits at the center of Casechek’s product decisions. As a Senior UX Researcher & Analyst, you will own the entire design function at Casechek. You will lead the full arc from research through to handoff-ready designs: conducting user research, synthesizing what it means, forming a prioritized recommendation, and producing the wireframes, prototypes, and design specs that Engineering builds from. Research and analysis are what differentiate this role from a traditional designer—we expect you to bring a point of view, not just execute direction—but the design output is real, it matters, and it is yours to own. You will be expected to leverage AI throughout your entire workflow to operate effectively as a team of one. Your day-to-day work will require intellectual curiosity, strong analytical thinking, and the ability to move from ambiguous questions to structured recommendations. You should be comfortable operating without heavy direction, adept at working with AI tools to accelerate your output, and confident enough in your point of view to present and defend it in a room with Product, Engineering, and leadership. Casechek is a small, highly collaborative team. You will be the only designer here—responsible for both the research that informs decisions and the design work that ships. That means significant autonomy, direct access to customers and stakeholders, and real ownership over the product experience. If you want a role where you set the direction and see it through, this is it. ABOUT US Casechek is based out of Chicago’s Fulton Market, but we’re a hybrid, remote and in-person team. We are highly motivated and passionate about solving healthcare’s messiest problems with new technologies. We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians. Innovating the implant supply chain is a marathon and not a sprint. We support each other in long-term growth and value developing transferable skills. RESPONSIBILITIES Own the full design arc for key product areas—from identifying the right questions and conducting research, through synthesis and recommendation, to producing handoff-ready wireframes, prototypes, and design specs that Engineering can build from without guesswork. Frame the problem before solutions are explored. Establish the key question, decision criteria, constraints, and success measures—before engineering or product work begins. Plan and conduct user research—interviews, contextual inquiry, workflow analysis, and usability studies—then synthesize findings into a prioritized point of view. Research artifacts are not the deliverable; the recommendation informed by them is. Partner closely with Product and Engineering—not just to execute direction, but to shape it. Bring informed recommendations, push back when the data says something different, and help the team make better decisions because you’re in the room. Track outcomes after decisions are made. Gather signal from customers and internal users, evaluate whether the direction was right, and feed that learning back into the next round of research and recommendations. Leverage AI tools throughout your entire workflow—from research synthesis and pattern recognition to generating wireframe concepts and accelerating design iteration. You should be fluent enough with AI to use it as a genuine force multiplier at every stage of your work, while knowing when the judgment, craft, and accountability need to be yours. Communicate findings and recommendations with clarity—what you learned, what it means, what you’d prioritize and why, and what you’re still uncertain about. The team should always know where you stand and what you’re basing it on. Lead special projects as requested.   REQUIREMENTS Bachelor’s degree in UX research, cognitive science, human-computer interaction, information science, or equivalent professional experience. 5+ years of experience in UX research, product analysis, human-computer interaction, or a related field. Experience in B2B SaaS or enterprise product environments (healthcare experience a plus, but not required). Experience designing for complex workflows, multi-step tasks, or operational products. Strong product judgment and the ability to synthesize qualitative and quantitative research into a clear point of view, recommendation, and next step—not just a summary of what you heard. Strong communication skills, with the ability to present research findings and defend a recommendation to Product, Engineering, and leadership—including when your view is inconvenient. Demonstrated fluency with AI tools (Claude, ChatGPT, Figma AI, or similar) as a meaningful accelerant across your full workflow—research, synthesis, usability analysis, interaction design, and design iteration—not as a novelty, but as how you actually work. Comfortable operating with ambiguity and limited oversight in a lean, startup-stage environment where you are the primary research voice, not one of many. Proactive communicator who flags gaps, asks clarifying questions, and keeps stakeholders informed—rather than waiting to be asked for a status update. A portfolio that shows both sides of the role: research and synthesis that led to a clear recommendation, and handoff-ready design work that shipped. We want to see the thinking and the execution—not one without the other.   Why You’ll Love Working Here Competitive Salary and Annual Bonus – The salary range for this role is $130,000 - $150,0000  Opportunity for Long-Term Incentives (LTI) – Be part of our success with equity or long-term incentive plans that grow with the company. 401(k) Match – Invest in your future with our generous matching program to help you build long-term financial security. Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National). Flexible Time Off (Unlimited PTO) – Recharge and focus on what matters most with unlimited paid time off tailored to your needs. Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options. Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family. Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for success from day one. Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.