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People Operations Manager
Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for Hospitals and Health Systems to manage the complexity of surgical cases with implantable medical devices, expose hidden expenses and surface revenue opportunities.
As a People Operations Manager, you will take full ownership of our people operations function. In this pivotal role, you will oversee all aspects of talent acquisition, workforce strategy, talent development and culture cultivation. As a trusted advisor to both leadership and team members, you will enhance policies and procedures, spearhead engagement initiatives, and manage compensation and benefits administration to support our team's growth and well-being. This position offers a unique opportunity to lead and drive organizational growth.
Casechek is a highly collaborative environment, and our team is also self-motivated and works independently. We strongly believe that great ideas are not created in isolation. Our team interacts with our healthcare customers to understand their needs and ultimately deliver the best user experience possible.
ABOUT US
Casechek is based out of Chicago’s Fulton Market, but we’re a hybrid, remote and in-person team.
We are highly motivated and passionate about solving healthcare’s messiest problems with new technologies.
We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians.
Innovating the implant supply chain is a marathon and not a sprint. We support each other in long-term growth and value developing transferable skills.
ABOUT YOU
Highly motivated with a strong sense of urgency to drive results.
Passionate about fostering great teams and building ethical organizations.
Demonstrated ability to take ownership of projects with minimal oversight.
Strong presentation skills, capable of articulating complex ideas effectively.
Resourceful self-starter with a proactive approach to problem-solving.
Exceptional ability to prioritize and manage multiple projects simultaneously.
Proficient in handling highly sensitive and confidential information.
Advocate for diversity and inclusion, committed to creating an inclusive work environment.
RESPONSIBILITIES
Lead all aspects of talent acquisition, from sourcing and interviewing to onboarding, ensuring a positive experience for candidates and team members.
Develop and execute workforce strategies that align with organizational goals, fostering a culture of continuous improvement and employee engagement.
Serve as a strategic advisor to leadership and team members on people operations matters, providing guidance and support.
Oversee payroll and benefits administration in partnership with our PEO.
Stay updated on HR best practices, labor laws, and industry trends to ensure compliance and drive continuous improvement.
REQUIREMENTS
7+ years of People Operations experience including full-cycle recruiting, onboarding, payroll and benefits administration, policy development, personnel relations and leading engagement initiatives.
Bachelor’s degree
Experience filling technical and data driven roles including software engineering and data analytics positions.
Strong analytical skills with the ability to use data to drive outcomes.
Excellent interpersonal skills and coaching ability.
In-depth knowledge of human resources best practices and labor laws.
Demonstrated success in building high-caliber organizations.
Reside in the Chicagoland area and be able to work in the office as part of a hybrid work environment.
TECH STACK
Leapsome
Greenhouse ATS
Google Workplace
Slack
Docusign
Carta
WHY YOU’LL LOVE WORKING HERE
Competitive Salary and Annual Bonus – The salary range for this role is $100,000 - $115,000
Opportunity for Long-Term Incentives (LTI) – Be part of our success with equity or long-term incentive plans that grow with the company.
401(k) Match – Invest in your future with our generous matching program to help you build long-term financial security.
Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National).
Flexible Time Off (Unlimited PTO) – Recharge and focus on what matters most with unlimited paid time off tailored to your needs.
Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options.
Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family.
Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for success from day one.
Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.
Software Engineer
THE OPPORTUNITY
Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor-supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for hospitals and health systems to manage the complexity of surgical cases involving implantable medical devices, expose hidden expenses, and surface revenue opportunities.
In this role, you will design, build, and improve the technology that powers Casechek’s mobile and web products. As a Software Engineer, you will develop scalable cloud-based solutions, contribute to technical architecture and design decisions, and help translate product goals into reliable software. You will collaborate closely with Product, Engineering, and other internal teams to deliver solutions that meet customer and business needs. You will also help strengthen our development practices, code quality, testing standards, and overall technical capabilities.
Your day-to-day interactions will require strategic thinking, strong communication skills, the ability to leverage data, and comfort managing complex initiatives. You should be adept at navigating new technologies and collaborating with cross-functional teams to deliver exceptional service and support.
Casechek is a highly collaborative environment, and our team is also self-motivated and works independently. We strongly believe that great ideas are not created in isolation. Our team interacts with our healthcare customers to understand their needs and ultimately deliver the best user experience possible.
ABOUT US
Casechek is based out of Chicago’s Fulton Market, but we’re a hybrid, remote, and in-person team.
We are highly motivated and passionate about solving healthcare’s messiest problems with new technologies.
We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians.
Innovating the implant supply chain is a marathon and not a sprint. We support each other in long-term growth and value developing transferable skills.
RESPONSIBILITIES
Build and enhance best-in-class mobile and web products that improve the implant supply chain.
Design, develop, test, and deploy modular cloud-based systems using modern software development practices.
Architect technical solutions and translate product goals into clear, manageable deliverables.
Collaborate with Product, Engineering, and other internal teams to determine the best technical approach for client and organizational needs.
Develop responsive, scalable, reliable, and robust software solutions.
Build and maintain REST APIs and integrations that support Casechek’s SaaS platform.
Ensure applications and services are optimized for performance across web and mobile environments.
Troubleshoot production issues and identify opportunities to improve system performance, reliability, and maintainability.
Contribute to technical design discussions, code reviews, testing practices, and engineering standards.
Stay current on emerging technologies, frameworks, and software development best practices.
Participate in an Agile development environment using Scrum methodologies.
Support the continuous improvement of engineering processes, tools, and development techniques.
Lead special projects as requested.
REQUIREMENTS
Bachelor’s degree in Computer Science, Software Engineering, a related field, or equivalent professional experience required.
5+ years of professional backend software development experience.
Strong proficiency with TypeScript and Node.js.
Professional experience developing applications with NestJS.
Experience designing, developing, and integrating REST APIs.
Experience supporting and troubleshooting an AWS-hosted SaaS product.
Experience building scalable, performant, and reliable software solutions.
Familiarity with relational database technologies, data modeling, and database design.
Experience working in an Agile or Scrum software development environment.
Strong problem-solving skills and the ability to creatively address complex technical challenges.
Sharp attention to detail and a commitment to writing clean, maintainable, and reliable code.
Excellent English verbal and written communication skills.
Ability to collaborate effectively across technical and nontechnical teams.
Ability to manage multiple priorities and adapt to changing project requirements in a fast-paced environment.
Commitment to continuous learning and staying current with modern technologies, frameworks, and development practices.
TECH STACK
NestJS
Angular
TypeScript
Node.js
PostgreSQL
AWS
AWS Lambda
WHY YOU’LL LOVE WORKING HERE
Competitive Salary and Annual BonusThe salary range for this role is $100,000 to $125,000, based on experience, skills, and location.
Opportunity for Long-Term Incentives (LTI)Be part of our success with equity or long-term incentive plans that grow with the company.
401(k) MatchInvest in your future with our generous matching program to help you build long-term financial security.
Work-from-Home FlexibilityEnjoy the freedom to work where you are most productive with a supportive hybrid option in Chicago or a remote setup nationally.
Flexible Time Off (Unlimited PTO)Recharge and focus on what matters most with unlimited paid time off tailored to your needs.
Parental LeaveTake time to bond with and care for your growing family with fully paid parental leave options.
Comprehensive Medical and Dental BenefitsPrioritize your health and well-being with premium plans for you and your family.
Brand-New Pro-Level LaptopReceive top-tier tools and technology to set you up for success from day one.
Annual Education BudgetExpand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.
Product Marketing Manager
The Opportunity
Casechek is on a mission to innovate the implant supply chain and bring greater transparency to the cost of patient care. From procurement to payment, Casechek automates workflows for vendor-supported surgical procedures. Our emergent Bill Only solution provides a comprehensive system of record for Hospitals and Health Systems to manage the complexity of surgical cases with implantable medical devices, expose hidden expenses, and surface revenue opportunities.
We are seeking a Product Marketing Manager to own how Casechek's solutions are positioned, packaged, and sold into the most operationally complex part of the hospital — the operating room and the financial systems behind it. This is a commercially minded role for someone who can translate a sophisticated supply chain and revenue platform into clear, differentiated value for the specific people who buy and champion it: supply chain, perioperative, finance, and revenue cycle leaders.
You will define our solution positioning, build the value proposition and ROI narrative, arm our Commercial team with the tools to win, and turn customer outcomes into evidence the market believes. You'll partner closely with Product Management, Sales, Customer Success, and Executive Leadership — leading through influence to ensure that what we say in the market and what we deliver in the OR are one and the same.
About Us
Casechek is based out of Chicago's Fulton Market, but we're a hybrid, remote and in-person team.
We are highly motivated and passionate about solving healthcare's messiest problems with new technologies.
We value diversity, curiosity, and a passion for learning. The team has a lot of advanced degrees and even a few professional musicians.
Innovating the implant supply chain is a marathon and not a sprint — we support each other in long-term growth and value developing transferrable skills.
About You
You balance strategic thinking with hands-on execution, equally comfortable shaping a positioning strategy and writing the deck that brings it to life.
You are a strong storyteller who can make a complex, multi-stakeholder solution feel obvious and urgent to a CFO, a perioperative director, and a value analysis committee alike.
You think commercially. You connect product capability to measurable business outcomes: cost avoided, revenue captured, hours returned to clinical teams.
You thrive in a fast-paced, start-up environment and are energized by ambiguity, white space, and building from a strong but unfinished foundation.
You lead through influence, earning trust and alignment across Leadership, Sales, Product, Customer Success, and Marketing without relying on positional authority.
You bring deep healthcare context, ideally in supply chain, the OR, implant management, revenue cycle, medical devices, or value analysis. And you understand how hospitals actually buy.
You have exceptional interpersonal skills and build strong relationships with customers, colleagues, and stakeholders.
Responsibilities
Product Positioning & Messaging:
Own the positioning and messaging architecture for Casechek's solutions, ensuring a consistent, differentiated narrative across the buyer journey.
Develop and maintain messaging guides and solution playbooks that define the features, benefits, and quantifiable value of our solutions, guiding the creation of all client-facing assets.
Buyer Persona & Audience Strategy:
Build and continually sharpen buyer personas across the full hospital buying committee, and develop messaging tailored to each: Supply Chain leaders, Perioperative leaders, Finance executives, Revenue Cycle leaders, Value Analysis committees, and Hospital executives.
Map persona priorities and objections to the moments in the sales cycle where they matter most.
Value Proposition & ROI:
Create the value proposition and economic story for our solutions, grounded in real account outcomes around cost, revenue, and operational efficiency.
Develop ROI models, value assessments, and business cases that arm Sales and Customer Success to quantify impact and justify investment to executive buyers.
Commercialization Strategy:
Develop and own go-to-market and commercialization plans for new and existing solutions, ensuring continued growth and clean handoffs across Product, Sales, and Customer Success.
Partner on solution packaging and pricing narrative so that what we sell is easy to understand and easy to buy.
Sales Enablement:
Build the enablement toolkit that helps the Commercial team win: sales playbooks, competitive battlecards, objection-handling guides, discovery frameworks, demo narratives, and executive presentation content.
Partner with Sales and Product Management to ensure adequate tools, content, and training are in place to support client presentations, demos, pilots, and proof-of-concept engagements.
Customer Evidence & Case Studies:
Turn customer outcomes into market-ready proof — case studies, reference stories, and quantified success narratives that recruit early adopters and accelerate new deals.
Partner with Customer Success to systematically capture evidence of value from pilots and live accounts.
Voice of Customer & Market Intelligence:
Run Voice of the Customer programs — conducting and synthesizing interviews — to keep our positioning anchored in real buyer needs and buying preferences.
Stay ahead of industry trends, and design the primary and secondary research needed to inform solution and go-to-market decisions and identify new market opportunities.
Competitive Differentiation:
Own competitive intelligence and translate it into clear differentiation — where we win, why, and how the field articulates it under pressure.
Strategic Partnership:
Contribute to business cases supporting new solution opportunities, and ensure market input is translated into clear requirements for Product Management and Development.
Serve as a trusted, cross-functional partner who keeps Leadership, Sales, Product, Customer Success, and Marketing aligned on the story we tell the market.
Requirements
5–7+ years of experience in solution marketing, product marketing, or a closely related commercial discipline.
Backgrounds in healthcare consulting, healthcare strategy, revenue cycle, healthcare supply chain, medical device commercialization, or healthcare operations are highly relevant and encouraged.
Demonstrated ability to lead through influence and to work with — and present in front of — senior executives.
Experience in Healthcare Supply Chain strongly preferred, along with experience in the OR, perioperative workflows, implant management, revenue cycle, medical devices, value analysis, or other relevant healthcare verticals.
Proven ability to translate complex solutions into clear value propositions, ROI narratives, and executive-ready content.
Experience with CRM software and Marketing Automation (Salesforce and Pardot preferred).
Comfortable with MS Excel (analyzing spreadsheets and charts) and Microsoft PowerPoint.
Bachelor's degree in Marketing, Business Administration, or a relevant field (MBA preferred).
Why You’ll Love Working Here
Competitive Salary and Annual Bonus – The salary range for this role is $130,000 – $160,000
Opportunity for Long-Term Incentives (LTI) – Be part of our success with equity or long-term incentive plans that grow with the company.
401(k) Match – Invest in your future with our generous matching program to help you build long-term financial security.
Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National).
Flexible Time Off (Unlimited PTO) – Recharge and focus on what matters most with unlimited paid time off tailored to your needs.
Parental Leave – Take time to bond and care for your growing family with fully paid parental leave options.
Comprehensive Medical and Dental Benefits – Prioritize your health and well-being with premium plans for you and your family.
Brand-New Pro-Level Laptop – Equipped with top-tier tools and technology to set you up for success from day one.
Annual Education Budget – Expand your skills and knowledge with dedicated funding for courses, certifications, and learning resources.
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