Back to jobs
New

Process Improvement Specialist

 

Join our team as a Process Improvement Specialist at Case Management Consulting!

*This role requires an active TS/SCI clearance (with the ability to obtain a CI poly)

Short-term duration: April 30, 2025 (with a strong possibility of extension)

 

This role will be a key player supporting the International Affairs Division by supporting web presence on all networks and providing expertise to improve business processes.

 

Duties include:

  • Designs and implements business process modernization and improvements.
  • Coordinates and leads development activities related to needs.
  • Develops and maintains specific tools and capabilities.
  • Conducts business process reviews, software testing, IA workforce training, and website content management.
  • Works with officers to improve the design of user interface features.
  • Maintains awareness of other NGA tools and how they might be incorporated into I's business processes.

 

Required Skills and Experience:

  • TS/SCI clearance (with the ability to obtain a CI poly)
  • A bachelor's degree or at least 11 years of relevant experience in a related field.
  • Demonstrated experience applying knowledge management, business intelligence, process improvement, reengineering methodologies, or best practice principles to design and implement process modernization and improvements.
  • Demonstrated experience in coordinating and leading activities of engineers/specialists related to technology needs.
  • Demonstrated experience with cloud-based technology such as AWS, C2S, Cloud Foundry
  • Demonstrated experience using web-based technologies such as browsers, HTML code, object-oriented technology, graphics software, and content management systems.
  • Demonstrated experience in Python/ Django, SQL, and JAVA and familiarity with Kubernetes or OpenShift. 
  • Web Framework, Database Management Systems (DBMS) (MYSQL or similar DBMS), JavaScript, REST, SOAP web services.

 

Desired Skills and Experience:

  • Demonstrated experience understanding technology requirements specific to international affairs and IC coordination.
  • Demonstrated experience with Imagery Disclosure Tool (IDT), Request Action Tracker (RAT), or SharePoint custom workflows.
  • Demonstrated experience with cloud-based technology such as AWS, C2S, Cloud Foundry.

 

Case Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
This position requires at least 11 years of related work experience. Please indicate which option applies to you. *Please make sure that your resume clearly outlines the requirements. *
Please select the experience that applies to you. *
Select...
Select...

If an ethics letter is needed to provide to the former agency, please specify "ethics letter needed" in response. 

Close relatives include mother, father, brother, sister, spouse/significant other, or child.

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CASE Management Consulting, LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.