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Sr. Retail Operations Associate

Tokyo Prefecture, Japan

Purpose of Position

  • CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 
  • Casetify is looking for an entrepreneurial, creative and passionate Sr. Retail Operations  Associate to join our team. This position is responsible for coordinating retail operational  functions of the direct stores in the network and supporting the team, including the store managers in development of the business so as to achieve the preset goals and deliver  desired results. He/she is also responsible for planning and executing retail related projects to keep customer retention and loyalty in retail.

Job Description

  • Extract and consolidate weekly store sales, report and share insight to related parties 
  • Maintain and control the store inventory. Place stock orders
  • Work closely with HQ retail / business development team, plan and execute new colaborations launched at stores including system setup and inventory management. 
  • Plan general and new opening store system set up. 
  • Cooperate with HQ technical team, supporting technical issues and inquiries from stores.  
  • Monitor the operation status of the stores and provide recommendations or solutions to improve  the retail operation regularly to the Retail Manager.
  • Ensure that all operation activities are compliant with the Group Policies & Procedures and with the local legal frame.
  • Assist the Retail manager to execute ad hoc projects and related administrative work.

Requirement

  • Fluent in Japanese, business level in English in verbal and written communication skills. 
  • 3+ years of relevant experience in Retail Operations (Allocation, merchandising, logistics) 
  • Experience in project management, e-commerce or consumer products is preferred. 
  • Passionate about technology, fashion and lifestyle brands. 
  • Analytical mindset, detail oriented, good with numbers and capable of optimizing the available resources.
  • Able to work in a fast-paced environment with ability to cope with changes.

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