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Retail Operations Intern, UK (Based in Hong Kong)

Kwun Tong, Hong Kong

As CASETiFY expands its retail presence in the UK, we are seeking a proactive and detail-oriented Retail Operations Intern to support the setup and smooth operation of our upcoming store. This part-time role will provide critical assistance in day-to-day operations, visual merchandising planning, administrative support for store launch activities, and creative tasks to ensure an on-brand retail experience. This internship offers hands-on experience in retail operations and the opportunity to be part of a global brand’s exciting retail expansion journey in the UK.

 

Job Description                                                                                  

  • Day-to-day Retail Operations Support
    1) Coordinate inventory and stock management documentation
    2) Assist with vendor communication and store supplies ordering specific to the UK
  • Store Opening Administrative Support
    1) Assist in all essential documents for store permits, insurance, compliance etc
    2) Coordinate deliveries and setup support for POS systems, fixtures, and tech accessories
  • Visual Merchandising Strategy & Execution
    1) Assist in creating monthly visual merchandising plans tailored to the UK market, including seasonal themes and local campaigns
    2) Assist in implementing VM updates across the store, ensuring compliance with brand guidelines
    3) Localise VM materials (signage, pricing tags, etc.) and ensure accuracy
  • Retail-Global Communication
    1) Act as a key communication link between the Global Retail team and the local UK store team
    2) Translate global updates into clear, actionable briefs for local staff
    3) Track in-store marketing asset placement (POP materials, digital screens, etc.)
  • Creative & Design Support
    1) Know-how on Canva or similar tools to create visually engaging retail communication materials
    2) Localise global design templates for the UK market, ensuring alignment with brand toe and compliance

 

Requirement

  • Currently studying or recently graduated in Retail Management, Marketing, Visual Merchandising, or a related field
  • Strong organisational and time-management skills with attention to detail
  • Confident communicator with the ability to liaise across global and local teams
  • Comfortable using Google Workspace and Canva; bonus if familiar with any project management tools (e.g., Trello, Notion)
  • Interest in tech, design, and retail trends
  • Able to work independently in a fast-paced environment and juggle multiple deadline

 

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