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(Senior) eCommerce Marketplace Executive

Shenzhen

Purpose of Position

  • CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. We are expanding our team in order to deliver the best-in-market engagement and products for our growing community.

Job Description

Communication & Stakeholder Management

  • Act as the primary liaison between internal teams and the Korean Marketplace - Kakao Gift account manager.
  • Collaborate with our Korean design team to ensure all localized content and deliverables meet company standards and timelines.
  • Manage logistics-related issues by coordinating directly with our production, fulfillment, and warehouse teams.

Strategy and Operational Management

  • Prepare regular performance reviews (weekly and monthly), analyzing data from various dimensions, including product-level insights and competitor research
  • Provide actionable insight and formulate strategic plans based on performance data to drive channel growth and improvement
  • Handle marketplace order shipments and consistently maintain stock readiness.
  • Manage and maintain product listings, ensuring quality control and accuracy across channels.
  • Assist in the setup of promotions and pricing set up for product listings.
  • Monitor all after-sales orders to ensure timely resolution.
  • Support the preparation and launch of other new platforms.

Requirement

  • Bachelor in e-commerce / operation / business or related disciplines
  • Business-level proficiency in written and spoken Korean is a must. Exposure to Korean marketing practices is a plus.
  • At least 3 years of experience in e-commerce, marketplace operations, or marketing.
  • Proficiency in analyzing metrics and translating insights into actionable strategies.
  • Strong attention to detail with an eager-to-learn attitude. Excellent reporting and communication skills.
  • Excellent command of written Korean, English and Chinese.
  • Candidates with more experience can be considered for a senior title.

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