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Content Marketing Associate (UGC Focused)

Kwun Tong, Hong Kong

Purpose of Position

  • CASETiFY is seeking a driven UGC Marketing Associate to support the coordination and scaling of our global UGC (User Generated Content) program, with a primary focus on Western English-speaking markets.
  • This role will oversee the recruitment, booking, and management of UGC creators, ensuring the delivery of high-quality video content to the Ads and Brand Marketing teams.
  • The position reports will fall within the Brand Marketing Department and work closely with the Growth Marketing and Influencer teams to deliver performance-oriented UGC campaigns that strengthen CASETiFY’s brand impact and support business growth.

Job Description

  • Recruit, book, and manage UGC creators across English-speaking markets who align with CASETiFY’s brand and creative standards
  • Coordinate campaign briefs, deadlines, and deliverables for an extensive roster of creators
  • Act as the key liaison between creators and the Growth team, overseeing contracts, product fulfillment, payments, and content delivery
  • Manage the workflow of UGC projects end-to-end, from creator onboarding to content approval and publishing
  • Review and organize creator submissions to ensure brand alignment, quality, and compliance
  • Deliver UGC content libraries to the Brand Marketing and Ads teams for testing and scaling
  • Track performance of UGC content across channels, compile insights, and recommend optimizations based on engagement, conversions, and other KPIs
  • Help design scalable workflows and processes to grow the UGC program efficiently
  • Maintain organized records of creator relationships, content assets, and campaign results

Requirement

  • 1+ year of experience in social media, influencer/UGC management, brand or growth marketing, or related areas - fresh graduates with internship experience will be considered
  • Bachelor’s Degree in Marketing, Communications, Media Studies, or a related field preferred
  • Strong familiarity with TikTok, Instagram, YouTube Shorts, and other short-form content platforms
  • Highly organized with strong attention to detail and accountability in managing workflows
  • Interest in social media/performance marketing and scalability with a growth-oriented mindset
  • Ability to thrive in a deadline-driven, fast-paced environment with keen attention to detail
  • Excellent English communication skills (written, verbal, and interpersonal)

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