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SDR Manager

New York

Company Overview

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow their revenue. Built by an experienced team of industry leaders, our software integrates with all the tools CS teams already use to provide one centralized view of customer data.  Our modern and intuitive dashboards help CS leaders develop impactful workflows and take the right actions to understand health, prevent churn, increase adoption, and drive expansion.

Position Overview

As the SDR Manager, you will be at the forefront of driving our company's growth by owning and managing the Sales Development Representative (SDR) team and function. This role is critical in shaping the future of prospecting and lead generation, ensuring our strategies are executed seamlessly and effectively. You will prospect notable logos within Fortune 500, Fortune 1000 and growth tech. You will be an integral part in helping Totango + Catalyst keep companies like SAP, Google, NTT & MicroStrategy in business.

We are a remote company with flexible office arrangements. The successful candidate in this role is someone who will be excited to come into our New York office at least 2-3 times a week.

What You’ll Do

  • Hitting Revenue Goals: Lead your SDR team to hit targets for qualified opportunities that turn into closed deals. Enable your team to meet goals set by our financial and revenue models.
  • Driving Meetings: Oversee both inbound and outbound efforts to set up new meetings and generate qualified opportunities. Balance the focus between bringing in new prospects, nurturing existing ones, and multi-threading on accounts.
  • Team Performance: Your success is all about your team's success. Create an environment where hitting goals is the norm and find ways to drive performance and exceed targets.
  • Career Growth: Help your SDRs grow by identifying and supporting their career paths. Develop clear plans for their advancement and offer opportunities for progression within the company.
  • Talent Development: Recruit, onboard, and train new sales talent while also promoting those who show potential. Build a strong, high-performing team by focusing on development and a strong coaching culture.
  • Team Well-being: Ensure your team is happy and productive. Manage employee relations, address performance issues, and keep the team motivated. Spot and support top performers while dealing with any concerns effectively.
  • Best Practices: Keep your team up-to-date with the latest industry best practices. Guide them in using the best strategies for calls, meetings, emails, LinkedIn etc.

Who You Are

  • You are a coach: You are passionate about coaching and developing others to achieve their best.
  • You recognize everyone has their own strengths: You help your team to find ways to achieve their targets through their individual strengths.
  • You are driven by the belief that there’s always a path to success and focused on finding it.

Qualifications

  • Minimum of 3-4 years of experience in the tech sales industry.
    • Preferred:You have lived through the SDR lifecycle from being an Individual Contributor to Management.
  • At least 1 year of experience directly or indirectly managing SDRs (e.g., as a Team Lead).
  • Familiarity with the following tools preferred:
    • Salesforce
    • Outreach
    • ZoomInfo
    • Chorus/Gong
    • LinkedIn Sales Navigator
    • Chilipiper
  • Completion of a post-secondary degree.

Why You’ll Love Working Here!

  • Hybrid work environment with flexibility!
  • Highly competitive compensation package, including equity 
  • Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
  • Open vacation policy, encouraging you to take the time you need
  • Monthly Mental Health Days and Mental Health Weeks twice per year so you can relax, and do your work as your best self.
  • Ability to influence and drive key technical and architectural decisionsHigh visibility and impact across the whole company



Your base pay is one part of your total compensation package and is determined within a range. We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. 

Totango + Catalyst is an equal opportunity employer, meaning that we do not discriminate based on race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. Diversity is more than just good intentions; we are committed to creating an inclusive environment for all employees

 

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