Creative Community Manager

About us

Do you think cars are the most beautiful creation on earth? The sound of a performance engine feels like music to your ears? This may be your dream job. If you also have interest in pop culture, it’s a perfect match! 

Do you live to create? Looking for your next big challenge? How about a breath of fresh air? As part of the DDB Group, the CATORCE creative agency network handles all global advertising for the SEAT and CUPRA car brand. CATORCE is a place for those who like to bend the rules. It’s a place for rock’n’roll, at the heart of Barcelona.

It is also a place where a diverse mix of talented people want to come, to stay and do their best work. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our teams and across all of our work. Diversity is more than a commitment for us — it is the foundation of what we do.

Purpose

We are looking for a Creative Community Manager. Someone who lives and breathes social media, possessing a high level of expertise in growing large communities. 
This is not the usual Community Manager role. As a part of a large Social Media Team and integrant of the Community Manager Team, this role will be in charge of executing creative strategies to ensure community building and growth. Operative tasks such as content publishing or data analysis will require support but will be led by other team members.  This role will also work closely with other creative teams to ensure that creative strategies for integrated campaigns and content projects are properly implemented and activated in the brand's always-on approach. 

Responsibilities 

• Engage and create valuable conversation with the community: Respond to comments, messages, and inquiries from community members in a close and friendly way. As a native English speaker, communicate clearly and effectively with the audience. 
• Moderate online communities: Care about the company's social media channels, forums, and other online platforms but also ensure a positive conversation and maintain brand relationship with its audience on external channels (Partners and Collaborators channels) 
• Actively participate in the development and implementation of community strategies: Along with the social media team, create and execute plans to engage with the company's target audience, foster a sense of community, and drive conversation growth, particularly in the auto and motor sector.  
• Creative and trends proposals: As a key piece of the communication chain with the audience, we will expect proactive content proposals from this role to ensure that the brand provides what the audience demands. Support and creative resources will be provided to develop ideas whenever necessary. 
• Support in operational tasks: As mentioned above, operational tasks such as content publishing, data monitoring, content tagging or costumer care contact will be led by other team members, but occasional support will be required 

Qualifications

• Passionate about the auto and motor industry.
• Native English speaker with excellent written and verbal communication skills.
• + 2/3 years of proven experience as Community Manager 
• Creative copywriting background with proven success in engaging audiences.
• Strong understanding and interest of social media trends and algorithms.
• Ability to develop conversations and build strong relationships with the audience.
• Creative problem-solving and conflict resolution skills.
• Proven experience in moderating online communities 
• Comfortable engaging with external partners like brands and influencers/creators 

All qualified applicants will receive consideration for employment without regard to race, sexual orientation, or age.

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