Back to jobs

Maternity Navigator (Medical Assistant or Doula)

Camden, New Jersey

About Us:

The United States has the poorest maternal and birth outcomes of all developed countries with the Black, Brown, Indigenous, and underserved communities disproportionately affected by these results. Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

Cayaba Care is a community-based, maternity program that provides wrap-around support throughout pregnancy and postpartum to improve maternal health outcomes.

Our mission is to improve pregnancy, birth and postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support of expectant moms at home, in-person and virtually to ensure they have the social support they need for a successful and joyful pregnancy.

We ensure that our members do not feel alone during their pregnancy journey, and that they have a trusted resource for support and information throughout their pregnancy, delivery and postpartum.

Cayaba Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other support services that are traditionally not available through their doctors’ offices. Our multidisciplinary team is led by Maternity Navigators (MNs), who are medical assistants, community health workers, and certified doulas, working closely with our members (in-home and virtually) to ensure they have the care they need to have a joyful and healthy maternal journey.

Our Values:

  • Healthcare is Human: We partner with the communities we serve to address the unique needs of our patients and support whole person care.
  • Pursue Excellence: We earn & build trust with our patients, partners, & each other by striving for excellence without compromising our standards.
  • Uplift: We elevate and center underrepresented voices.
  • Embrace Innovation: We are creative & resourceful in getting things done.
  • Together, not alone: Moving maternal healthcare forward is a shared responsibility that we all care deeply about.

To learn more about Cayaba Care, please visit .

The Role:

Cayaba Care is seeking full-time Maternity Navigators (MN) who will support Cayaba members through the prenatal and postpartum period. Our Maternity Navigators are the anchor of our work; they are hired from the communities we serve, they understand expectant moms and they build deep and meaningful connections to support our members. The MNs build supportive relationships with our members, meeting with them monthly – virtually or in-person depending on the member’s need and preference – to provide key support and resources throughout their pregnancy journey. This role will report to the Director of Care Operations.

Work Schedule:This role is expected to work the following schedule (paid hourly):

Monday, Tuesday, Wednesday, Friday: 8:30am-5pm (hybrid)

Thursday: 10am-6pm (hybrid)

Saturday: 1x a month 9am-1pm (remote)

One week on-call per month

Responsibilities:

  • Manage a panel of members through their prenatal and postpartum journey, connecting with them at least once a month to meet their needs at each stage of pregnancy
  • Conduct in-home and virtual visits to provide health education, emotional support, self-advocacy training, and monitor vital signs – empowering members to actively engage in their care
  • Identify and address Social Determinants of Health (SDoH) such as food insecurity, transportation, or housing challenges, connecting members with community resources
  • Provide ongoing support via phone call or messaging between visits and escalate clinical issues to the Cayaba clinicians
  • Collaborate with the multidisciplinary care team, referring members to Cayaba specialists and sharing updates during daily care team huddles for comprehensive care
  • Offer hands-on, compassionate support as a certified doula, providing emotional and physical assistance during labor, and educating members on birth positions and breathing techniques prior to birth
  • Document all care interactions using our technology platforms to maintain accurate records of care plans, services provided, referrals, and SDoH screening results
  • Follow our Cayaba policies and procedures to ensure the highest standard for our members

Qualifications:

  • Minimum of 1-3 years of experience working with patients in a health care setting as a Certified Medical Assistant, Certified Community Health Worker, or Doula
  • Strong organizational and problem solving skills, with attention to detail
  • Ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
  • Excellent communication skills with a strong ability to build supportive relationships and provide compassionate, culturally sensitive care for expectant moms
  • Excitement to work with a collaborative and interdisciplinary team of specialists to create a joyful pregnancy and birth experience for every member
  • Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
  • Access to home internet and a phone with internet access

What we’re looking for:

  • 1-3 years of community work, patient advocacy, or health navigation
  • Experience providing prenatal and postpartum health education (ex. preeclampsia, urgent maternal warning signs, and breastfeeding benefits)
  • Experience in OB-GYN or Women’s Health care
  • Comfort working with technology platforms and ability to quickly learn new tools and systems such as AthenaOne, Welkin, and MacOs

Nice to haves but not required:

  • Breastfeeding Counselor certification
  • Fluency in Spanish or French
  • Start-up experience, or adaptability in a fast-evolving environment

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Cayaba Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.