New

Solutions Consultant

Remote

The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.

But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.

Cayuse is seeking a Solutions Consultant to serve as a trusted advisor and subject matter expert throughout the sales process. This role partners closely with Account Executives to understand customer business challenges, participate in discovery conversations, deliver tailored solution demonstrations, and help research organizations modernize their research administration, compliance, and animal research operations.

The ideal candidate has experience working within higher education, academic medical centers, healthcare systems, research institutions, or research-focused software environments and can effectively connect customer challenges to business outcomes.

This position is highly consultative and requires strong presentation skills, business process knowledge, and the ability to engage stakeholders ranging from operational users to executive leadership.

 

Responsibilities

Discovery & Solution Design

  • Partner with Account Executives to understand customer goals, workflows, challenges, and strategic initiatives
  • Lead and participate in discovery sessions to identify business requirements and opportunities
  • Translate customer requirements into tailored solution recommendations
  • Develop solution strategies that align Cayuse capabilities with customer priorities

Product Demonstrations

  • Deliver compelling and tailored demonstrations of Cayuse products and solutions. 
  • Customize demo environments to reflect customer use cases and business processes
  • Present to diverse audiences including:
    • Research Administrators
    • Compliance Offices
    • Sponsored Programs Offices
    • IRB, IACUC, IBC, and COI Administrators
    • Research Leadership
    • Executive Stakeholders
  • Articulate business value, operational efficiencies, compliance benefits, and ROI

Sales Partnership

  • Serve as the primary subject matter expert during the sales cycle
  • Participate in account planning activities including stakeholder mapping, competitive analysis, whitespace identification, and executive engagement strategies.
  • Assist Account Executives in developing multi-threaded engagement plans within strategic accounts.
  • Support strategic account planning and deal progression
  • Assist with responses to RFPs, RFIs, security reviews, and technical evaluations
  • Participate in competitive positioning and objection handling
  • Support customer expansion, modernization, and retention initiatives

Product & Market Expertise

  • Maintain expertise across the Cayuse Research Suite
  • Stay current on research administration trends, regulatory changes, and industry best practices
  • Provide market feedback to Product Management and Leadership
  • Contribute to sales enablement and knowledge-sharing initiatives

 Industry Relationships & Network Development

  • Leverage existing professional relationships within higher education, academic medical centers, healthcare systems, and research institutions to identify opportunities, facilitate introductions, and support business development efforts.
  • Maintain and expand a network of research administration, compliance, sponsored programs, and research operations professionals.
  • Participate in industry organizations, conferences, presentations, user groups, and networking events to build market awareness and strengthen customer relationships.
  • Develop and maintain relationships with key influencers and decision-makers across the research administration ecosystem.

Thought Leadership

  • Develop reusable demonstration assets, discovery guides, competitive intelligence, and sales enablement content.
  • Serve as a thought leader internally and externally through webinars, conference presentations, customer panels, and industry events.

 

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of experience in one or more of the following:
    • Research Administration
    • Sponsored Programs Administration
    • IRB Administration
    • IACUC Administration
    • Clinical Research Administration
    • Research Compliance
    • Pre-Sales / Solutions Consulting
    • Research Administration Software
  • Strong presentation and communication skills
  • Experience conducting customer-facing meetings and demonstrations
  • Ability to understand and communicate complex business processes
  • Strong organizational and project management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Willingness to travel up to 40%
  • Existing professional network within research administration, sponsored programs, compliance, clinical research, or academic medical center communities strongly preferred. 
  • Active participation in organizations such as NCURA, SRAI, PRIM&R, AURP, HCCA, AALAS, or similar professional associations.

Experience working with one or more of the following:

Higher Education Research Administration/Healthcare / Academic Medical Centers

  • Sponsored Programs
  • Pre-Award Services
  • Post-Award Administration
  • Research Compliance
  • IRB Administration
  • IACUC Administration
  • IBC Administration
  • COI Administration
  • Research Development
  • Clinical Research Administration
  • Research Operations
  • Research Finance
  • Academic Medical Center Research Programs

Consulting Experience

  • SaaS Solutions Consulting
  • Business Process Consulting
  • Implementation Consulting
  • Change Management
  • Research Administration Software

Performance Expectations

Product Expertise

  • Achieve certification on assigned Cayuse products within established onboarding timelines
  • Demonstrate proficiency in presenting multiple modules across the Cayuse platform
  • Continuously expand product and industry knowledge

Performance Engagement

  • Support an average of 4–6 demonstrations per week
  • Participate in discovery and strategy sessions for assigned opportunities
  • Deliver tailored demonstrations aligned to customer requirements
  • Deliver demo preparation materials within established timelines
  • Maintain accurate opportunity notes, discovery findings, and demo requirements in CRM

Sales Impact

  • Contribute to opportunity progression and overall win rates
  • Effectively communicate business value and differentiation
  • Support expansion and cross-sell opportunities within existing customers
  • Support attainment of team win-rate goals
  • Contribute to pipeline creation through referrals, industry networking, conference participation, and customer introductions

Professional Development

  • Participate in ongoing enablement and training activities
  • Seek feedback and continuously improve presentation, discovery, and consulting skills
  • Contribute to team knowledge sharing and best practices

 

Benefits

  • Competitive Medical Benefits (PPO + HSA available)
  • Vision, Dental, Short-Term Disability fully covered by Cayuse
  • Unlimited PTO + Holidays + Flexible Work Schedule
  • Remote Work Stipend
  • Equal Paid Parental Leave
  • 401k with Employer Matching
  • Quarterly Wellness Reimbursement
  • Remote Work Environment, supporting the Ultimate Employee Experience 

 

Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.

 

Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.

Create a Job Alert

Interested in building your career at Cayuse? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Cayuse’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.