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Quality Assurance and Compliance Director

270 Lafayette Circle, Lafayette, CA 94549

CBEM brings lasting, positive changes to the individuals with developmental disabilities we serve, some of whom experience mental illness. Our process begins with observations from which we design a comprehensive plan. It continues on as we teach our clients and their circle of support how to obtain positive, sustainable outcomes.

Location: Lafayette, CA (Hybrid - 3 days per week in office)

FLSA Status: Exempt

Compensation:  $140,000 annually + opportunities for a quarterly bonus

Reports to: President

 

About CBEM:

At CBEM, we are dedicated to creating lasting, positive change for individuals with intellectual and developmental disabilities, including those with co-occurring mental health challenges. Through our innovative approach, we empower clients and their support networks to achieve meaningful, sustainable outcomes that improve lives and foster independence.

We are seeking a Strategic Quality Assurance & Compliance Director to lead our Quality Assurance team and serve as a vital member of our Senior Management Team (SMT). In this high-impact role, you will oversee the design and management of a robust Quality Management System (QMS), ensuring our clinical, operational, and administrative workflows meet the highest standards of federal, state (Title 17), and accreditation requirements.

 

Key Responsibilities:

  • Strategic Leadership: Design and lead the organizational Quality Improvement Plan (QIP) and annual strategic QA priorities to foster a culture of high reliability.
  • Audit & Data Integrity: Oversee company-wide audit systems and EHR management, ensuring complete data integrity, regulatory compliance, and audit readiness.
  • Clinical Oversight: Manage utilization reviews, incident reporting, and safety protocols, ensuring high standards of care for the IDD and Mental Health populations.
  • Investigative Rigor: Lead high-level Root Cause Analysis (RCA) investigations for serious incidents and manage the implementation of sustainable Corrective Action Plans (CAPs).
  • HIPAA Privacy & Security: Serve as the organizational lead for HIPAA compliance, partnering with IT to safeguard Protected Health Information (PHI) across all platforms.
  • Cross-Functional Collaboration: Partner with Program Directors and HR to translate complex regulations into practical, implementable workflows for our field staff.

Skills and Qualifications:

  • Education: Bachelor’s degree in Behavioral Health, Public Health, or Healthcare Administration required. A Master’s degree (MHA or MBA) is highly preferred.
  • Experience: 5+ years of leadership experience developing and implementing QA protocols within a behavioral health or IDD service environment.
  • Regulatory Expertise: Deep fluency in Title 17, Medi-Cal, and HIPAA standards. Experience with Regional Center funding dynamics is a strong plus.
  • Methodology: Proven proficiency in utilizing Lean, Six Sigma, or Root Cause Analysis (RCA) frameworks to solve systemic operational challenges.
  • Strategic Mindset: Ability to synthesize complex technical data into actionable insights for executive-level decision-making.

What We Offer:

  • Nurturing learning environment with professional development and career advancement opportunities.
  • Competitive salary with opportunities for quarterly bonuses.
  • Comprehensive health coverage (Medical, Dental, and Vision) starting on day one.
  • Company-provided computer and mobile device with a monthly internet stipend.
  • Generous paid time off, including vacation, wellness, and sick days, to support work-life balance.
  • Monthly Health & Wellness allowance to promote physical and mental well-being.

Why Join Us?

At CBEM, we lead with Grit, Passion, and Empathy. We are committed to fostering a collaborative environment where our leaders are empowered to drive organizational momentum. This role is a unique opportunity to shape the future of quality at CBEM and ensure that our mission of empowering lives is backed by a world-class compliance infrastructure.

To learn more about our mission and values, visit us at www.cbemllc.com.

Additional Information

CBEM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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