Back to jobs

Partner Technical Enablement Manager

London, England

 

Integration meets Innovation

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.

The Technical Partner Enablement Manager is a highly technical, customer-facing role focused on helping customers overcome complex platform challenges that extend beyond standard adoption support. This role provides deep product expertise, architectural guidance, and hands-on technical enablement to help customers successfully implement, scale, and optimize their use of the platform.

Technical Adoption Specialists bridge the gap between Support and Professional Services, partnering closely with Adoption Specialists and Account Managers to resolve advanced adoption blockers while enabling customers to build durable, scalable solutions.

What would you do if hired?

Advanced Technical Adoption Support

  • Engage with customers and partners on complex, product-deep challenges that require advanced technical expertise.
  • Diagnose and resolve adoption blockers related to architecture, configuration, performance, and platform capabilities.
  • Provide technical guidance and best practices to help customers scale and optimize their integrations.

Cross-Functional Partnership

  • Act as a technical escalation point for Adoption Specialists when challenges exceed standard adoption support.
  • Partner with Support, Product, Sales and  Professional Services to ensure clear ownership, smooth handoffs, and efficient resolution paths.

Customer Enablement & Expertise

  • Deliver technical consultation through structured programs such as Ask the Expert.
  • Educate customers and partners on advanced platform capabilities, design patterns, and implementation strategies.
  • Translate complex technical concepts into actionable guidance aligned to customer goals.

Platform Expertise & Continuous Improvement

  • Maintain deep expertise across core platform features and advanced functionality.
  • Identify recurring technical adoption challenges and contribute feedback to improve documentation, tooling, and adoption programs.
  • Support the creation and refinement of technical enablement materials and internal best practices.
Who are we looking for?

Skills & Abilities

  • Ability to identify upsell and cross-sell opportunities and communicate them to the sales team.
  • Deep technical aptitude with strong problem-solving skills
  • Ability to reason through complex system architectures and workflows
  • Strong customer communication skills, including explaining technical concepts clearly
  • Collaborative mindset across Customer Success, Product, Support, Sales and Professional Services
  • High ownership mentality with comfort operating in ambiguous scenarios

Education & Experience 

  • Bachelor's Degree in Business, Engineering, Information Systems, Computer Science (BSc, MCA), or other related disciplines.
  • At least five (5) years in a technical customer-facing role (Technical CSM, Solutions Consultant, Support Engineer, Implementation Consultant, etc.)
  • Hands-on experience with APIs, integrations, data flows, and SaaS platforms
  • Experience discussing and documenting business strategy.
  • Experience working in a fast-paced environment with the ability to manage multiple concurrent projects.
  • Experience with CRM (Salesforce, Dynamics, etc.), ERP (NetSuite, Intacct, etc), eCommerce (Magento, Shopify, etc), and/or application integration is preferred.
  • Experience in a startup and product development environment is highly desired, along with experience launching a complex Enterprise Software Product.
  • Experience being involved with client meetings as you educate, train, and advise clients on how to successfully utilize and implement Celigo products. 
  • Experience being involved with client calls to uncover customers’ desired business outcomes, business process requirements, and critical success factors.

Celigo is proud to be

  • A 2025 Gartner Customers’ Choice for iPaaS. The only vendor to receive this award.
  • Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year
  • Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management.
  • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

Here you'll experience

  • Remote-first culture, built on trust, collaboration, and transparency
  • A high-growth, inclusive work environment where innovation thrives and ideas are implemented
  • Lightspeed learning opportunities to keep you at the leading edge of your field
  • Exceptional coworkers who challenge and inspire you daily
  • Competitive compensation and benefits, including:
    • 28 days of vacation (accrued)
    • Wellness days and holidays to recharge
    • Parental leave and a generous benefits stipend
    • Monthly tech stipend
    • Recognition and career development opportunities

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

 

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Celigo’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.