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Field Application Scientist

GERMANY - REMOTE; NETHERLANDS - LEIDEN - HYBRID; UNITED KINGDOM - REMOTE

Who we are...

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role

This person is responsible for providing excellent technical support and product information to CST EMEA end users and CST Distribution Partners for the full catalogue of Cell Signaling Technology’s products. The individual will do so using up-to-date scientific knowledge, a clear understanding of CST products and precise handling of customer requests and requirements. The role involves the application of solid scientific knowledge to help grow long term productive relationships with CST Distribution Partners and/or EMEA Direct end users.

The successful person will also be a key contributor to help reach and/or exceed territory budgetary goals through sales success across key product areas.

You'll have the opportunity to...

  • To be the regional Distributor Markets technical expert / subject matter expert for the CST portfolio of products and services.
  • Be highly capable of demonstrating in depth knowledge of the key target CST research areas (Oncology, Neuro, Immuno etc) and applications, understanding customer needs, product positioning, competitive intelligence gathering, and overall market trends for the designated market.
  • To organize and deliver technical applications and research vertical presentations to customers across EMEA, including Distribution Partners, with the goal of increasing awareness and increasing revenue at key accounts and provide follow-up in-field support.
  • Develop and grow strong relationships with our Distribution Partners, and be an accountable partner at all times.
  • Work closely and collaboratively with the Distribution Managers, to support our Distribution Partners optimally at all times.
  • To provide market, customer, and competitor insight feedback to EMEA Regional Distribution Management, Regional Marketing & EMEA Leadership as required.
  • To provide scientific support to both colleagues and customers as required by the business.
  • To liaise with Analytics team to understand EMEA revenue trends. Work with EMEA direct sales team, Distributor managers and Marketing to develop action plans and tactics to address revenue gaps in collaboration with the Distribution Manager(s).
  • To support key initiatives and requests from EMEA Sales Management and Marketing / Product Management. 
  • To drive successful product launches in EMEA integrating local market specificities including development of sales launch packages, value propositions that are accepted by the sales force and tracking revenue in accordance with forecasts
  • To support Early Access Program with sales, technical support and marketing/ product management
  • To identify customers for possible joint collaborations
  • To work with EMEA sales team to identify OEM opportunities.
  • To assist EMEA Regional Marketing team in Voice of Customer (VOC) programs.
  • To work with global Training Manager to organize and provide internal trainings/workshop sessions for EMEA sales representatives and distributors.
  • To participate in scientific conferences and customer visits on a frequent basis to stay close to the customer and gain a deep understanding of market trends.
  • Have an active involvement in the design and execution of the Annual/Bi-annual CST EMEA Distribution Meetings, in collaboration with Regional Marketing and Distribution EMEA.
  • Collaborate deeply with the broader EMEA Distribution organization and support as needed. This may involve at any time providing people cover for the FAS person(s) in the CST direct markets in EMEA.

Who you are and what you bring to the team...

  • PhD or Master in Cell Biology or similar
  • 3-5 years’ experience in a similar role
  • Excellent knowledge of relevant applications, workflows, and products
  • Ideally past sales experience in Life Science market
  • Flexible and open regarding travelling (60%), as the role is Field Based so extensive travel will be required.
  • Experience in an international business environment.
  • Ability to work in a fast-paced environment, manage deliverables and deadlines simultaneously.
  • Excellent communication and organizational skills.
  • Excellent knowledge of English both in word and writing.

Ideally, you have...

  • Knowledge of French / Spanish is highly desirable.

What we offer....

At Cell Signaling Technology (CST) we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

  • Good work-life balance
  • € 250,- yearly sport contribution
  • Pension scheme
  • Bike plan
  • Employee Assistance Programme 
  • Tuition Reimbursement
  • Development opportunities
  • Great employee engagement initiatives
  • Travel allowance

AGENCIES

All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST) via email, the internet or in any form and/or method will be deemed the sole property of CST, unless such search firms/employment agencies were engaged by CST for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.

 

 

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Unwitting applicant:

This is to notify you that when you apply to a job on this site, personal data about you will be collected by Cell Signaling Technology, Inc. (“CST”), which is located at 3 Trask Lane, Danvers, MA 01923 and can be contacted by emailing legal@cellsignal.com because CST wishes to evaluate your candidacy for employment at CST. CST’s data protection officer is Andrene McDowall, who can be contacted at andrene.mcdowall@cellsignal.com. Your personal data will be processed for the purposes of managing CST’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.  Such processing is legally permissible under Article 6(1)(f) of Regulation (EU) 2016/679 (“GDPR”) for the legitimate interests of CST which include the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be retained by CST as long as CST determines it is necessary to evaluate your application for employment. Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability in some instances.  You may lodge a complaint with an EU supervisory authority if we do not address your concerns but we hope that you contact us first to resolve any issues.

 If you do not want us to retain your information or consider you for a position, please send a request for deletion to us at the address listed above.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by CST to help manage its recruitment and hiring process on CST’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under the standard contractual clauses issued by the European Union.  You can request a copy of the standard contractual clauses by contacting us at legal@cellsignal.com. CST is also certified under the Privacy Shield, and although Privacy Shield has been disapproved by the European courts as a transfer mechanism, CST still continues to abide by the principles of Privacy Shield. 

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