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Field Application Scientist NEB

NETHERLANDS - LEIDEN - HYBRID

Who we are...

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role

This person is responsible for providing excellent technical support and product information to both NEB CST end users in the BeNeLux region. The individual will successfully apply up-to-date scientific knowledge, a clear understanding of NEB and CST products and precise handling of customer requests and requirements to carry out the role effectively. The role involves the application of solid genomics knowledge to help grow long term productive relationships with the end users. The successful person will also be a key contributor to help reach and/or exceed territory budgetary goals through sales success across key product areas.

You'll have the opportunity to...

  • To be the BeNeLux expert and have in-depth knowledge of Genomics (with a focus on NGS) & cellular biology (immuno-oncology) applications, customer needs, products, positioning, competition and market trends.
  • Be the Senior technical conduit between CST and NEB for the NGS portfolio in the BeNeLux region.
  • Support key-initiatives from the sales, technical support and marketing teams.
  • Identify, maintain and develop an opportunity pipeline in close collaboration with the BeNeLux sales team.
  • Develop timely and accurate forecasts (volume and spend) and revise throughout the year
  • Drive successful product launches in the BeNeLux including development of sales launch packages, value propositions that are accepted by the sales team and tracking of revenue in accordance with forecasts.
  • Present and report competitive product information and competitor activity to the sales, technical support and marketing teams.
  • Organize and give technical customer presentations and seminars to ensure continued outbound support to our customers.
  • Provide scientific support to both colleagues and customers.
  • Perform training to end users when required by the business.
  • Maintain and build partnerships with regional influencers and key opinion leaders in the field of Genomics (NGS) and Cellular Biology (immune-oncology).
  • Identify customers for possible collaborations, conference presentations and advocates for NEB / CST.
  • Frequent customer visits as needed to help drive the business forward.
  • To liaise with the Analytics team to understand regional revenue trends to develop action plans and tactics to address revenue gaps in collaboration with the Senior Field Sales Manager NEB & CST, BeNeLux.

Who you are and what you bring to the team...

  • Flexible and open regarding travelling (>50%) in the BeNeLux region
  • Highly ambitious and willingness to grow and influence
  • Solid understanding of the Biopharma business and the role of Field Support is highly desirable
  • Experience in an international business environment
  • Ability to work in a fast-paced environment, manage deliverables and deadlines simultaneously
  • Experience of the NEB portfolio (especially the NGS portfolio) would be highly desirable 

Ideally, you have...

  • PhD or Master in Molecular Biology / Cell Biology or similar
  • 3-5 years’ experience in a similar role
  • Excellent knowledge of relevant NGS applications, workflows, and products
  • Experience with NGS and a firm understanding of its application in each of the academic, industry and diagnostic segments
  • Flexible and open regarding travelling (>50%) in the BeNeLux region
  • Excellent knowledge of English both in word and writing

What we offer....

At Cell Signaling Technology (CST) we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

  • Good work-life balance
  • € 250,- yearly sport contribution
  • Pension scheme
  • Bike plan
  • Employee Assistance Programme 
  • Tuition Reimbursement
  • Development opportunities
  • Great employee engagement initiatives
  • Travel allowance

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.

AGENCIES

All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST) via email, the internet or in any form and/or method will be deemed the sole property of CST, unless such search firms/employment agencies were engaged by CST for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.

 

 

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Your personal data will be retained by CST as long as CST determines it is necessary to evaluate your application for employment. Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability in some instances.  You may lodge a complaint with an EU supervisory authority if we do not address your concerns but we hope that you contact us first to resolve any issues.

 If you do not want us to retain your information or consider you for a position, please send a request for deletion to us at the address listed above.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by CST to help manage its recruitment and hiring process on CST’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under the standard contractual clauses issued by the European Union.  You can request a copy of the standard contractual clauses by contacting us at legal@cellsignal.com. CST is also certified under the Privacy Shield, and although Privacy Shield has been disapproved by the European courts as a transfer mechanism, CST still continues to abide by the principles of Privacy Shield. 

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