Principal Solution Specialist

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

Overview: We are looking for an experienced Principal Solution Specialist to support our sales team in positioning Celonis for SAP S/4HANA migrations and drive successful system transformations for our most strategic customers, as well as lead the development of methodologies and enablement programs for our field teams to support the rest of the customers. The ideal candidate will have deep experience in system transformation projects, strong advisory and customer support skills throughout the end-to-end implementation journey, and a passion for building frameworks and knowledge-sharing programs to drive field team success.

Key Responsibilities:

1. Sales Support & Thought Leadership:
• Partner with the sales team to position Celonis as a strategic enabler for system transformation, focusing on SAP S/4HANA migrations.
• Act as a subject matter expert (SME) to help customers and partners understand the value of Celonis in streamlining and optimizing their migration journey.
• Provide thought leadership by identifying emerging trends, challenges, and opportunities in system transformation and process mining.
2. Advisory and Customer Journey Management:
• Serve as a trusted advisor to customers, guiding them through the entire Celonis implementation and SAP S/4HANA migration journey.
• Provide expert advisory services on process optimization, process mining, and transformation strategy before, during, and after Celonis implementation.
• Manage and support customers through all phases of system transformation, ensuring a seamless and successful migration experience.
3. Collaboration with Global System Integrators (GSI):
• Collaborate closely with the Celonis field team,GSIs, and customers to ensure alignment on project objectives, timelines, and deliverables
• Create alignment between sales, delivery, and GSIs by ensuring everyone is equipped with the same tools, processes, and knowledge to drive successful transformations.
• Establish strong partnerships with GSIs to ensure coordinated efforts and alignment on standards for delivering complex transformation projects.
4. Methodology Development & Standardization:
• Design, develop, and implement a comprehensive methodology for integrating Celonis into SAP S/4HANA migration projects.
• Establish best practices and standards that guide system transformation and process mining engagements across the organization.
• Ensure consistency and scalability in Celonis-enabled transformations by creating repeatable processes and templates that can be leveraged by all field teams.
5. Field Team Enablement & Knowledge Transfer:
• Create and deliver training and enablement programs to equip field teams with the knowledge, tools, and confidence to manage SAP S/4HANA migrations using Celonis.
• Develop educational content, including playbooks, technical guides, and process documentation, to support the learning journey of field and partner teams.
• Conduct workshops, webinars, and hands-on training sessions to accelerate the field team's expertise in system transformation and process optimization.

Qualifications:

• 15+ years of experience in system transformation, specifically in SAP S/4HANA migration, with a focus on methodology development and enablement.
• Proven experience guiding customers through complex end-to-end system transformations, from planning through post-implementation support.
• Strong advisory, customer relationship, and consultative sales skills.
• Excellent communication and presentation abilities, capable of translating technical solutions into business value.
• Experience working in collaborative teams across sales, technical, and partner organizations.
• Proven experience developing and standardizing processes, frameworks, and methodologies for large-scale transformation projects.
• Strong experience in creating and delivering enablement programs, including training materials, workshops, and hands-on support for technical and sales teams.

Travel: This role will require some travel to support customers and work closely with field teams across the globe.

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Equal Opportunity at Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

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