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Senior Solutions Architect

New York, US, New York

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes. We are expanding our reach into regulated industries and global markets by offering self-hosted, containerized software deployments. This significant advancement presents significant growth opportunities for our company. 

The Team:

Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, the team drives the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, process automation, Action Flow, and task mining.

The Role:

As a Senior Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these self-hosted solutions within our complex enterprise customer environments.

Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the client's infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.

The work you’ll do:

You will serve as the central technical stakeholder for successful delivery and onboarding of the Celonis platform for our enterprise clients.

  • Deployment Leadership: Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints.
  • Technical Integration: Establish real-time data integrations between customer systems and Celonis using APIs and internal tools.
  • Adoption Enablement: Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders.
  • Identity & Access Management: Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption.
  • Platform Optimization: Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.

The qualifications you need:

  • 6+ years in a deployment/integration role with at least 3+ years of proven deploying and managing containerized applications on Kubernetes. 
  • Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc). 
  • Proven knowledge and best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability. 
  • Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required; Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc, is a plus. 
  • Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus
  • Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
  • Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus
  • Knowledgeable about security and compliance topics for enterprise applications
  • Solid experience with project management, outstanding customer-centric & proven experience working with customers.
  • A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$128,000 - $150,000 USD

What Celonis Can Offer You:

  • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
  • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
  • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
  • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
  • Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
  • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
  • Collaborate Globally: Join a dynamic, international team of talented individuals.
  • Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

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