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Training Specialist

Raleigh, US, North Carolina

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

About Celonis Academy:

Join the Celonis Academy team and help empower individuals to succeed with Celonis through impactful learning experiences. We manage the Celonis Academy training platform and develop engaging online and instructor-led training programs.

You will be part of the Instructor-led Training Team, responsible for direct engagement with external stakeholders. This includes developing enablement journeys and delivering training. Our instructors are subject matter experts with practical experience in Celonis Process Mining across various industries and use cases. They create and deliver course content, answer questions, and provide support to learners through lectures, demonstrations, hands-on exercises, and group discussions. Our team is global and collaborative.

The Role:
As a Training Specialist, you will become an expert in Celonis Process Mining Technology, providing hands-on training to our partners and customers, primarily focusing on the North American region. You will gain insights into diverse use cases and value generation for various companies while using the Celonis Platform. You will contribute to improving our training approach through quality assurance programs and measuring training impact. You will also develop creative training methods and enhance the training program based on feedback. Additionally, you will coordinate training with internal stakeholders and create inspiring training materials. You will collaborate with colleagues across departments to deliver targeted training and stay at the cutting edge of Celonis.

We are looking for a candidate with technical training experience, excellent communication skills, and fluency in English. You will work closely with our global team, ensuring a smooth transition and adherence to our high standards.

The work you’ll do:

  • Coordinate and lead live enablement workshops.
  • Develop and deliver customized enablement journeys.
  • Consult with partners and customers on using the Celonis Platform to generate value for their organizations.
  • Develop innovative enablement approaches.
  • Build and maintain relationships with key accounts to understand their enablement needs.

The qualifications you need:

  • Fluency in English; additional languages are beneficial.
  • Bachelor's or Master's degree in Information-oriented Business Administration/Economics, Business Informatics, Business Education, Mathematics, or a related field.
  • Proven experience in creating and delivering training to diverse audiences.
  • Passion for learning, knowledge transfer, Big Data, and Data Analytics.
  • Strong communication and interpersonal skills.
  • Analytical mindset with a structured approach to problem-solving.
  • Ability to quickly learn new topics and concepts.
  • Desire to think creatively and continuously expand your knowledge.
  • Experience evaluating complex data and working with intricate processes.
  • Willingness to travel (up to 30%)

Visa sponsorship is not offered for this role.

What Celonis Can Offer You:

  • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
  • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
  • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
  • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
  • Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
  • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
  • Collaborate Globally: Join a dynamic, international team of talented individuals.
  • Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

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