Associate Chief of Staff

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Role:

We are seeking a highly motivated and strategically minded individual to join the Office of the President of Celonis. In this role, you will work directly with the Chief of Staff to Carsten Thoma, supporting top-level initiatives, customer engagements, and the execution of strategic priorities. You will collaborate closely with our global senior leadership team, gaining exposure to key decision-making processes and high-impact projects. This position is ideal for someone who thrives in a fast-paced, high-exposure environment and is eager to help shape the future of Celonis — globally and in India.

This is your unique opportunity to:

• Experience top level interactions with Celonis customers, partners and other external stakeholders
• Gain firsthand insight into how a leading software company operates — both in day-to-day execution and long-term strategic planning
• Contribute significantly to Celonis' go-to-market strategy and growth in India
• Build entrepreneurial skills in a high-impact, fast-moving environment
• Take ownership of key initiatives and accelerate your leadership development

The work you’ll do:

• 1. Drive and Control Executive Sponsorships and Key Customer Relations:
  • Collaborate closely with Carsten and his Chief of Staff to support and strengthen executive-level customer relationships
  • Prepare briefing materials, background research, and talking points for Carsten’s strategic customer and partner meetings
  • Coordinate pre-meeting preparation and ensure timely execution of follow-ups and action items in coordination with Carsten’s Chief of Staff
  • Support the planning of executive sponsorship initiatives for key accounts and track progress in partnership with account teams
  1. Inbox Management & Calendar Control:
  • Proactively manage Carsten’s email inbox in coordination with his Chief of Staff and EA, screening and prioritizing messages or summarizing requests
  • Work closely with Carsten’s EA and Chief of Staff to optimize Carsten’s calendar, ensuring efficient use of time, balancing internal and external commitments.
  • Anticipating scheduling conflicts and providing solutions to ensure optimal efficiency and priority.
  • Draft internal and external communications on behalf of Carsten, ensuring clarity, tone, and strategic alignment
  1. Facilitate Team Communications & Collaboration:
  • Serve as a key liaison between Carsten’s office and the broader organization, working closely with the Chief of Staff and internal communications lead
  • Ensure timely and effective communication of strategic updates, priorities, and initiatives across global and India teams
  • Coordinate with functional leaders to gather input and feedback on initiatives sponsored by the Office of the President in India
  • Help prepare internal updates, presentations, and deliverables in alignment with Carsten’s voice and strategic vision
  • Drive the agenda setting and content development for Carsten’s semi-quarterly Team Meeting, in collaboration with global leaders in his organization
  • Track follow-ups and ensure accountability on deliverables tied to initiatives from the Office of the President

The qualifications you need:

• Bachelor's degree in Business, Management, or a related field. MBA would be preferred.
• 5+ years of experience in executive-level roles, with a track record of successfully supporting senior executives.
• Exceptional organisational and project management skills.
• Strong communication and interpersonal abilities, including empathy and tact.
• Proven ability to maintain confidentiality and handle sensitive information.
• Proficiency in project management and collaboration tools.
• Strategic mindset with the ability to drive change and process improvements.
• Comfortable working in a fast-paced and dynamic environment.
• Ability and motivation to quickly understand and assess various requirements and solve unique problems across business domains
• Analytical rigor
• Strong entrepreneurial traits and passion for execution

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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