Accounts Receivable Specialist

Centennial does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Centennial to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Centennial will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

POSITION / PURPOSE:

Responsible for the collection of rents, identification and resolution or escalation of tenant issues, maintenance of tenant database, account analysis, reconciliation, and reporting as applicable.

PRINCIPAL JOB ACTIVITIES:

• Review and analyze aged receivables reports and system information to determine priority of tenant contacts
• Perform collection calls on base rents and other charges on assigned tenant accounts pursuant to established department policies and procedures.
• Provide customer service to both tenants and internal customers including Leasing, Asset Management, Accounting, etc.
• Prepare interpretation of lease language for review by Manager for response to tenant inquiries.
• Recommend action to management (default, litigation, etc.). for tenants who do not remit payment
• Account reconciliation using all available resources.
• Bank downloads for the proper allocation of cash to charges and general GL knowledge.
• Perform collection calls/action on tenants identified as Unpaid Current, Prior Month, Payment Arrangement and Promissory Note, etc.
• Maintain comment field in YARDI collection module.
• Perform follow-up actions on a timely basis to ensure tenant commitments are met.
• Identify tenant issues and resolve or escalate to Manager in a timely manner.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

REQUIREMENTS:

• Proficient in MS Office Programs (Outlook, Word, Excel)
• 1 year experience with ERP general ledger (e.g., YARDI)
• Strong technical skills with the ability to quickly learn and efficiently navigate software systems
• 2+ years AR experience, knowledge of technical and professional principles and skills of accounts receivable (real estate related field, preferred)
• Deadline-focused & organized, with strong work ethic
• Demonstrated written & oral communication skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an office environment and requires the ability to operate standard office equipment including computer, scanner, printer, and keyboard/mouse.
• While performing the duties of this job, the employee is regularly required to sit, speak, and hear. The employee is regularly required to sit.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.

EQUAL OPPORTUNITY EMPLOYER:

Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.

Centennial is a retail real estate owner and operator with a national portfolio of shopping, dining, entertainment and mixed-use destinations as well as a full-service property management platform serving third-party owners. With over 300 employees nationwide, the firm now operates 20 million square feet of mixed-use destinations in 16 states. Since 1997, Centennial has played a pivotal role in shaping the evolution of American retail by creating a superior multi-faceted shopping experience with properties that serve not only as a place of commerce, but as a place of community.
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All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.