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Director, Product Management - Education

Remote - US

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 

We are looking for a Director of Product Management who will be responsible for driving innovation and business growth while also balancing platform stability, compliance, security, performance, and feature enhancements. This person will build and manage relationships, understand business opportunities, and work to prioritize ideas to build a world class product and provide customers with great experience. The ideal candidate will display a passion for our products and our industry, and compassion for the stakeholders of our products (clients as well as support, success, sales, QA and engineering teams). 

The product area is Education. This strategic leadership role requires a blend of deep domain expertise in EdTech/Special Education, a proven track record in scaling B2B SaaS platforms, and the ability to operate effectively within the regulated and mission-critical context of healthcare and education technology. This person will own all new and existing products & features which align with our Education strategy. CentralReach is focused on developing comprehensive tools to support students in special education and beyond. This includes but is not limited to: CR LiftEd, Silas by CentralReach, and avail by CentralReach. 

Key Accountabilities: 

  • Define vision for product and be the product evangelist with all the stakeholders. 
  • Be able to shape a compelling narrative and story around your product that makes it easy to understand the direction, value, and vision. 
  • Plan product marketing launches and establishes reliable mechanisms for incentivizing adoption. 
  • Establish and manage priorities in a fast-paced environment. 
  • Manage the long-term product roadmap and short-term product backlog. 
  • Invest in your team’s knowledge and empower them to succeed. 
  • Establish deep understanding of platform and technology to create scalable solutions. 
  • Manage the end-to-end process of research and design of upcoming product features. 
  • Collaborate with engineering and UI/UX team to scope the work and produce high quality deliverables. 
  • Ensure proper and effective communication flow among internal and external stakeholders. 
  • Manage all activities to ensure smooth product releases. 

 

Desired Skills and Experience: 

  • Product Management Expertise 
    • Extensive product management experience working in a matrixed environment alongside engineering, data science, clinical, and business teams. 
    • A natural product evangelist: Capable of shaping compelling narratives around product direction, value, and vision while driving adoption and innovation. 
  • Technical & Domain Expertise 
    • Over 10 years of experience in a software technology organization, with a solid background in design, engineering, data science, or business. 
    • Bachelor's degree or equivalent work experience.
    • Proven ability to rapidly learn specific domains (e.g., healthcare or education regulations) by staying informed of industry trends, innovations, and regulatory requirements. 
    • Mandatory experience in EdTech and/or Healthcare Technology (HealthTech), ideally with direct exposure to special education, IEP/BIP management, or related clinical/educational workflows. 
  • Strategic Insight & Signal Derivation 
    • Demonstrated ability to filter through competing priorities, identify the critical problems to solve, and strategize effectively with product leaders. 
    • Possess an astute mindset: Quickly grasp complex concepts, spot patterns in data, and make sharp decisions under ambiguity. 
  • Innovative Problem Solving 
    • Strong creative problem-solving skills using a metrics-driven approach for substantiated solutions. 
    • Embrace curiosity and creativity by challenging assumptions and generating novel ideas that push boundaries while meeting real user needs. 
  • User-Centric Research & Decision Making 
    • Adept in leveraging both qualitative and quantitative research methods to validate product decisions and uncover unmet user needs. 
    • Actively engage with stakeholders—displaying empathy, collaboration, and a genuine passion for delivering outstanding customer experiences. 
  • Communication & Collaboration Skills 
    • Excellent oral and written communication abilities, ensuring clear, consistent, and effective information flow among internal and external stakeholders. 
    • Proven collaborative spirit: Build and manage relationships, share credit, actively solicit feedback, and celebrate team successes. 
  • Planning, Organization, & Accountability 
    • Demonstrated strength in managing both long-term roadmaps and short-term product backlogs, with meticulous attention to detail and deadlines. 
    • Responsible and self-aware: Maintain accountability for deliverables, recognize personal limits and biases, and adapt communication styles as required. 
  • Leadership & People Management 
    • Experience in leading and empowering cross-functional teams to reach bold, impactful goals while managing the balance between innovation and operational excellence. 
    • Ambitious leadership: Set stretch targets, persist through setbacks, and advocate for high-impact projects. 
    • Compassionate and humble: Prioritize the well-being and success of team members, encourage a respectful work environment, and make ethical decisions across all operations. 

 #LI-Remote

Base Salary Range

$175,000 - $225,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.  

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.  

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