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Lead Clinical Recruiter

Charlotte, North Carolina, United States

About Centria Healthcare:

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.

Position Summary

The Lead Clinical Recruiter is responsible for sourcing, recruiting, and hiring individuals interested in working with children on the Autism Spectrum for hard-to-fill job openings. Those candidates are or will become BCBAs (Supervising Clinicians) who build client programming and directly supervise a team of Behavior Technicians. ABA Therapy is a Surgeon General approved and peer-reviewed science that shows a significant impact across social and functional living skills for children and young adults on the Autism Spectrum.

Success Measures

Success measures include adherence to Centria policies, flawless execution of tasks, and meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as achievement of hiring numbers for Supervising Clinicians, time to fill positions, and early-stage turnover.

Rate

$65,000.00 - $75,000.00  plus bonus opportunity

Duties and Responsibilities

  1. Recruiting and Candidate Experience
    • Develop and execute strategic and innovative sourcing, recruiting, and branding strategies with clearly defined objectives, desired outcomes, diverse professional organizations and networking, social networking, Boolean searches, candidate referrals, agencies, etc.
    • Schedule, conduct, and determine the outcome of interviews with candidates.
    • Successfully provide a positive candidate experience, including the offer process, from start to finish.
    • Educate applicants on the BCBA role at Centria and their next steps in the onboarding process.
    • Set clear expectations of the next steps in the process and sell the opportunity effectively to the candidate.
    • As staffing needs dictate, develop a talent pipeline for immediate hire and upcoming positions.
    • Interview candidates to qualify them for position requirements and provide them with detailed information on our company, compensation package, business strategies, position details, and expectations.
    • Partner with hiring managers to identify and reach passive and active candidates to provide an engaged, diverse talent pool for current and forecasted needs.
    • Maintain Applicant Tracking System to track applicant progress.
    • Refresh and post job advertisements on job boards
  2. Team Collaboration and Programs
    • In coordination with the Senior Manager / Director of Recruiting, evaluate the effectiveness of current programs and processes and make recommendations for improvement.
    • Serve as a subject matter expert (SME) on sourcing resources, new and creative recruiting techniques, labor market and industry trends, and competitor information.
  3. Attend conferences and job fairs as needed.
  4. Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
  5. Responsibility to report violations of Company policies or the Code of Conduct.

Qualifications

Education/Licenses

Bachelor’s degree or equivalent work experience

Work Experience

Experience as a sourcing professional or full-cycle recruiter

Equipment and Technology Requirements

  • Basic computer skills
  • Working knowledge of laptop/desktop PC
  • Proficiency in Microsoft Suite
  • Proficiency in G Suite
  • Greenhouse ATS, preferred
  • LinkedIn, preferred
  • Social Media Platforms, preferred
  • Meeting scheduling platforms, i.e., Zoom, Skype, preferred

Other Competency Requirements

  • Ability to follow written instructions
  • Ability to use computers and computer/software programs
  • Ability to communicate expressively and receptively

Knowledge and Skills

  • Superb communications skills, both written and verbal in the English language;
  • Collaborative personality with the ability to build strong personal relationships;
  • Proven track record in building positive relationships with clients;
  • Ability to interact professionally, remain calm and effective with internal and external clients at all levels during and out of high-stress situations;
  • Strong affinity for building rapport with candidates, explaining complicated information in an approachable and easily understood manner, effectively handling challenging phone conversations, and representing the Centria brand;
  • Results-driven with the aptitude to apply critical thinking skills, problem-solving, analysis, sound judgment, and strong negotiation skills;
  • Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
  • Flexible with the ability to accept unique and non-standard solutions;
  • Excellent interpersonal and listening skills and the ability to guide junior-level recruiting staff;
  • Demonstrated strong work ethic with attention to detail, accuracy, and quality;
  • Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
  • Proficiency in PC software, especially spreadsheet programs.

Working Conditions

  • Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.
  • Additional time or occasional shifts in schedule may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

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