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Shared Services Intern

Farmington Hills, Michigan, United States

About Centria Healthcare:

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.

  

Position Summary:

Centria Autism is a mission-driven organization dedicated to helping children with autism live their fullest lives. As a Shared Services Intern, you will join a team that supports the critical infrastructure behind our clinical operations — playing a meaningful role in advancing our mission to deliver high-quality, compassionate care to the families we serve.

This internship provides hands-on experience while offering a unique window into the healthcare field — where your contributions can directly impact the lives of children and families. Interns will engage in cross-functional assignments that support Talent Acquisition, Family Intake, and Medical Record Management, gaining insights into how an integrated Shared Services function powers a national healthcare organization.

Duties and Responsibilities:

The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

  • Talent Acquisition Support
    • Assist with candidate sourcing and research, particularly for clinician roles.
    • Organize and prepare candidate information for system upload.
    • Maintain accuracy of data across recruiting platforms (e.g., Greenhouse, LinkedIn).
    • Support process improvements related to candidate tracking and data imports.
    • Conduct quality assurance reviews to ensure data accuracy, completeness, and alignment with internal standards and system requirements
  • Family Intake Support
    • Help track and manage incoming client inquiries and referrals.
    • Assist in updating family records and supporting documentation.
    • Collaborate with the intake team to improve tracking workflows.
    • Assist with special projects around electronic medical records.
    • Conduct quality assurance reviews to ensure data accuracy, completeness, and alignment with internal standards and system requirements
  • Other Projects as assigned
    • The intern may also be engaged in additional special projects across the Shared Services organization based on current priorities. This could include work in reporting, workflow design, project tracking, or internal communications.
  • Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
  • Responsibility to report violations of Company policies or the Code of Conduct.

Qualifications:

Education/Licenses

  • Currently pursuing a degree in Business, Healthcare Administration, Human Resources, or a related field—preferred

Work Experience

  • Comfort working with spreadsheets and data systems.
  • Strong attention to detail.

Equipment and Technology Requirements

  • Working knowledge of laptop/desktop PC
  • Proficiency in Microsoft Suite (Word, Excel)
  • Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

  • Ability to follow written instructions
  • Ability to use computers and computer/software programs
  • Ability to communicate expressively and receptively

Knowledge and Skills

  • Eagerness to learn, openness to feedback and coaching, and a strong work ethic.
  • Effective communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and professionalism.

Working Conditions

  • Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.
  • Additional time or occasional shifts in schedule may be required to complete the above work or meet company objectives.
  • This is a temporary position that is not eligible for benefits.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

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