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Benefits Manager

Remote (United States)

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

  • 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
  • 75% of clients who report improvement in their depression see improvement within 60 days.  
  • 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

Cerebral is seeking a dynamic and experienced Benefits Manager to join our People team in a fully remote capacity. This role owns the end-to-end strategy, execution, and continuous improvement of employee benefits and leave of absence programs. Success in this role requires a proactive self-starter who thrives in fast-paced environments, collaborates cross-functionally with ease, and brings a solution-focused, can-do attitude. You’ll play a key part in shaping the employee experience while ensuring operational excellence and compliance.

What you’ll need to succeed:

  • 5+ years of experience in benefits administration, with emphasis on health & wellness, 401(k), and LOA programs.
  • Proven ability to manage day-to-day operations, including vendor relationships, compliance, and employee engagement.
  • Deep knowledge of benefits and leave-related compliance (ACA, FMLA, ADA, NDT, 401(k) audits, and Form 5500).
  • Strong analytical and project management skills; capable of prioritizing and delivering across multiple initiatives.
  • Clear, confident communicator able to explain complex benefit topics to diverse audiences.
  • Experience integrating vendor platforms and coordinating with payroll systems.
  • Data-driven decision-maker with strong problem-solving abilities.

Nice-to-have:

  • Experience driving process improvements in LOA programs.
  • Skilled in managing benefits for variable-hour employees.
  • Proficient in HRIS platforms (UKG/UltiPro preferred) and Google Workspace (Docs, Sheets, Slides).
  • Professional certifications (CEBS, SHRM-CP, SHRM-SCP, or similar).

How your skills and passion will come to life at Cerebral:

Strategy & Leadership

  • Lead the strategy, design, and implementation of health, wellness, and retirement benefit programs.
  • Drive annual renewals and vendor RFPs, analyzing proposed changes for cost and business impact.
  • Conduct audits, surveys, and analysis on demographics, utilization, and program effectiveness to inform decisions.

Operations & Compliance

  • Oversee day-to-day administration of benefits programs, including enrollment, vendor management, employee inquiries and regulatory compliance.
  • Manage LOA programs (FMLA, statutory leave), coordinating with payroll for accurate tracking and pay continuity.
  • Ensure compliance with federal, state, and local laws, including ACA, COBRA, ERISA, and HIPAA.

Collaboration & Integration

  • Partner with HR, payroll, finance, and external vendors to deliver seamless benefits and LOA operations.
  • Lead retirement plan administration and coordinate 401(k) audits and NDT testing.

Education & Communication

  • Develop and deliver benefits education strategies for new hires, open enrollment, and year-round engagement.
  • Create clear, accessible employee communications that empower informed decision-making.

Measurement & Reporting

  • Identify key metrics and outcomes to measure program success; report insights to senior leadership.

 

Who we are (our company values):

  • Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
  • Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients and each other
  • Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
  • Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
  • Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

___________________

Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

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