Product Designer

Cerebral and Resilience Lab have joined forces to build a new standard in mental health care—one that emphasizes better outcomes through stronger clinical decision-making, rigorous training, and professional excellence. By combining Resilience Lab’s Methodology & clinically-led training Institute with Cerebral’s extensive reach, clinical network, and care capabilities, we are creating a national model for high-quality, integrated, and accessible behavioral health care. 

We believe quality mental health care starts with curiosity, professionalism, and mastery of clinical decision-making. Joining our team means committing to show up on your best foot every day where you’ll be equipped with structured training, supportive supervision, and a methodology designed to guide you in making sound clinical decisions.

The Role:

As a Product Designer at Cerebral, you will focus on two of the most important aspects of our experience: communicating our product offerings to our clients and bringing them in the door. You will work across the marketing and growth pillars at the top of the funnel to strategically create, design and test new ideas that can help drive the business forward. You will work alongside product managers, engineers, and marketing. Your area of ownership will include the marketing site, email and all forms of user communication, and landing pages. This role will report to the VP of Product and will be embedded in the product design team, which has a lean, close-knit design culture in a fully remote setting.

Who you are:

• Have a track record of designing high-quality products that deliver results. Ability to demonstrate the depth of your design skills to peers and stakeholders
• Able to clearly present your design process, inspiration and decisions for the choices you’re proposing, backed up by what we know about the users we are serving
• Experience with qualitative research to understand what matters most to clients, and creating an experience that conveys the value to others
• Experience with user testing and collecting user feedback on designs, and iterating quickly
• Experience running and proposing A/B tests at the top of the funnel, and optimizing 
• Able to work and thrive within a fast paced, agile environment
• Understand responsive design and best practices
• 2+ years of experience as a user experience designer
• Bachelor's degree (or an equivalent degree) in Design or a related field, or equivalent professional experience with the design field

What you'll do:

• Delight clients by designing high-quality experiences that get users through the conversion funnel 
• Build world class end to end user experiences: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, functional specs
• Transform customer and business objectives into world class product offerings that are feasible to build
• Collaborate with product managers, engineers, other designers and marketing teams
• Facilitate user testing research and apply learnings to design
• Work with your PM partners on growth to design multivariate tests that prove out a hypothesis the team has regarding the marketing site and email strategy
• Stay informed and share the latest on UI/UX techniques, tools, and patterns

Who we are (our company values):

• We Deliver Client Impact: Relentlessly focusing on advancing personalized, high-quality, evidence-based care that improves people's lives
• We are One: Bringing our collective expertise together as a unified team, strengthened by collaboration, trust, diversity of thought and shared purpose
• We Aim Higher: Continuously curious to drive our learning, our innovation and our personal growth to reach our full potential
• We are Generous: Giving more than we take with compassion, empathy, support, openness and a willingness to help those in need
• We are Accountable: Acting with courage, conviction and integrity to achieve our goals and ambitions to improve the lives of our clients

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

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Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.