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Manager, Business Systems

Sunnyvale

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Position Overview:

Ceribell is looking for a Manager, Business Systems will oversee the planning, implementation, and  management of business systems and technologies. This role involves working closely with various  departments to ensure that business processes are efficiently supported by our systems. The ideal candidate will have a strong background in business systems management, project management, and a proven ability to drive system improvements.

What you'll do:

System Management and Optimization: 

  • Oversee the management of business systems for the commercial organization including CRM (Salesforce), territory planning tools, visualization tools (Power BI, Tableau), and other sales facing applications (Groove, Zoominfo). 
  • Identify and implement system enhancements to improve functionality and efficiency. 
  • Build system scalability and automation for core sales operations and sales enablement process within CRM or other tools (e.g., territory, quota, comp)
  • Monitor system performance and resolve issues to ensure high availability and reliability. 

Project Management: 

  • Lead and manage system implementation projects from planning through execution and  post-launch support. 
  • Develop project plans, timelines, and resource allocations. 
  • Collaborate with stakeholders to define system requirements and deliver solutions that meet business needs. 

Cross-Functional Collaboration: 

  • Work closely with IT, sales operations, operations, finance, and other departments to understand and support their system needs. 
  • Facilitate communication between technical teams and business units to ensure alignment on system requirements and changes. 

Vendor and Stakeholder Management: 

  • Manage relationships with system vendors and third-party service providers. 
  • Assess new tools that can drive improvements to sales productivity 
  • Negotiate contracts and service level agreements (SLAs) to ensure cost-effective and high quality services. 
  • Conduct regular reviews of vendor performance and system usage. 
  • Manage outside consultants that support CRM (Salesforce), visualization tools (PBI, Tableau)

System Documentation and Training: 

  • Develop and maintain comprehensive system documentation including user guides,  

process flows, and system configurations. 

  • Conduct training sessions for end-users to ensure effective use of business systems
  • Provide ongoing support and troubleshooting assistance as needed. 

Strategic Planning: 

  • Contribute to the development of the company’s technology strategy and roadmap. 
  • Stay current with industry trends and emerging technologies to recommend innovative solutions that drive business growth. 

What We're Looking For: 

  • Bachelor’s degree in Information Technology, Business Administration, or a related field. Master’s  degree or relevant certifications (e.g., PMP, ITIL) preferred. 
  • Proven experience (typically 5+ years) in managing business systems, including system implementation and optimization. 
  • Experience with Salesforce Apex a plus.
  • Proficiency in Salesforce (SFDC) - 5+ years
  • Proficiency in PowerBI - 3+ years
  • Strong communication and interpersonal skills, with the ability to work effectively with all levels of  the organization. 
  • Strong project management skills with a track record of successfully leading cross-functional  projects. 
  • Excellent problem-solving skills and the ability to analyze complex business requirements. 
  •  

In addition to your base compensation, Ceribell offers the following:

  • Annual Bonus + Equity Opportunity
  • 100% Employer paid Health Benefits for Employees
  • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
  • 100% paid Life and Long-Term Disability Insurance 
  • 401(k) with a generous company match
  • Employee Stock Purchase Plan (ESPP) with a discount
  • Monthly cell phone stipend
  • Flexible paid time off
  • 11 Paid Holidays + 5 Company Wellness Days
  • Excellent parental leave policy
  • Fantastic culture with tremendous career advancement opportunities
  • Joining a mission-minded organization!

Compensation Range

$164,000 - $187,000 USD

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