Back to jobs

Solutions Engineer

Remote

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Position Overview:

The Solutions Engineer is vital in providing both pre- and post-sales support, acting as a bridge between technical expertise and customer advocacy within Ceribell. This role demands a deep understanding of complex technical concepts and a proactive stance in maintaining robust customer relationships to support the strategic objectives of the Solutions Engineering team.

What you'll do:

  • Serve as a primary technical point of contact for internal teams and customers, creating solutions to overcome technical, procedural, and operational challenges.
  • Lead discussions on workflow integration, especially concerning EMR orders and system integrations necessary for embedding Ceribell products into client operations.
  • Collaborate with hospital teams on vendor intake processes including completing new vendor forms, conducting security reviews, risk assessments, and ensuring smooth testing and implementation.
  • Proactively troubleshoot and resolve customer issues, aiming for long-term solutions that enhance customer satisfaction and operational efficiency.
  • Operate independently with minimal oversight, adapting quickly to the dynamic needs of a fast-paced startup environment.
  • Maintain technical skills and knowledge, keeping up with current technical trends, and being able to create Proof-of-Concept when needed.
  • Participate in a 24/7 on-call rotation, providing critical support and rapid responses to emergent customer needs.

What We're Looking For: 

  • Bachelor’s Degree in a related field or equivalent practical experience.
  • Minimum of 2 years of relevant work experience in Solutions Engineering, with a strong background in deploying complex technology solutions in hospital or enterprise environments.
  • Comprehensive understanding of networks, firewalls, security configurations, and IT infrastructure components including the ability to articulate and have a solid understanding of “how the internet works.”
  • Positive and professional and ready to be thrown into situations with customers or cross-functional teams to assess, develop, and prioritize solutions.
  • Familiarity with regulatory frameworks such as HIPAA, FDA, SOC2, HITRUST, FedRAMP, or similar.

Special Working Conditions:

  • Flexibility to work outside regular business hours, including evenings and weekends, as required by the on-call schedule.
  • Willingness to travel to customer locations within the US, with travel requirements up to 10%

 

In addition to your base compensation, Ceribell offers the following:

  • Annual Bonus + Equity Opportunity
  • 100% Employer paid Health Benefits for Employees
  • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
  • 100% paid Life and Long-Term Disability Insurance 
  • 401(k) with a generous company match
  • Employee Stock Purchase Plan (ESPP) with a discount
  • Monthly cell phone stipend
  • Flexible paid time off
  • 11 Paid Holidays + 5 Company Wellness Days
  • Excellent parental leave policy
  • Fantastic culture with tremendous career advancement opportunities
  • Joining a mission-minded organization!

Compensation Range

$84,000 - $120,000 USD

Create a Job Alert

Interested in building your career at Ceribell, Inc? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

By selecting this box and submitting this application, I confirm that I have reviewed the job description for this position. I acknowledge that I can perform the essential duties with or without reasonable accommodation.  

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Ceribell, Inc’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.