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Salesforce Business Systems Analyst

United States - Remote

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. 

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

About the Role

We are seeking a technical Salesforce Business Systems Analyst & Administrator to support and enhance our Salesforce platform while partnering closely with engineering and go-to-market teams.

This role is hands-on and execution-focused. You will administer Salesforce, implement well-defined solutions, support Sales and Marketing users on the front line, and collaborate with developers, analytics, and operations partners to deliver reliable, scalable systems.

This role is ideal for someone who is technically strong, service-oriented, and ready to grow their impact within a mature Salesforce environment.

What You’ll Do

Technical Partnership & Delivery

  • Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions

  • Translate business requirements into clear, technically accurate user stories and functional designs

  • Contribute to technical solution discussions and design reviews

  • Implement configurations aligned to established architecture and best practices

  • Support testing, validation, and post-release activities

Salesforce Administration (Hands-On)

  • Perform day-to-day Salesforce administration and configuration

  • Build and maintain Flows, validation rules, custom objects, fields, record types, and automation

  • Manage users, roles, profiles, permission sets, and access controls

  • Create and maintain reports and dashboards for Sales and Marketing teams

  • Support data hygiene, imports/exports, and governance standards

  • Work in sandboxes and support deployments and releases

Frontline Field Support

  • Serve as a first-line and technical escalation point for Sales and Marketing users

  • Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows

  • Provide timely support and guidance to unblock users

  • Participate in office hours and user enablement sessions

  • Capture recurring issues and escalate or translate them into system improvements

Integrations & Systems

  • Support existing integrations with marketing, analytics, and billing systems

  • Assist in diagnosing integration and data synchronization issues

  • Partner with developers during integration testing and issue resolution

What We’re Looking For

Required Qualifications

  • 4+ years of experience in a Salesforce-focused technical role

  • Salesforce Administrator certification (required)

  • Salesforce Advanced Administrator certification (required)

  • Strong hands-on Salesforce administration experience (Sales Cloud)

  • Experience working in Scrum / Agile environments (required)

  • Ability to partner effectively with developers and technical teams

  • Comfort working with Salesforce data models, automation, and reporting

  • Experience supporting Sales and Marketing users in a fast-paced environment

  • Strong troubleshooting, analytical, and communication skills

Strongly Preferred

  • Agentforce Certified

  • Familiarity with SOQL and Salesforce metadata

  • Experience supporting B2B SaaS go-to-market teams

Nice to Have

  • Experience with tools such as HubSpot, Marketo, NetSuite, or similar

  • Exposure to CI/CD or Salesforce release automation

Base Salary Range

$111,000 - $130,000 USD

About Us

We live and breathe our company values:

  • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
  • We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
  • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
  • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

  • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
  • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
  • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
  • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
  • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

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