Sales Development Manager
About Chalk
Instead of relying on dated technologies like Spark, we built Chalk from the ground up to provide a best-in-class experience for our users – the experience we’ve always dreamed of. Chalk makes it simple to integrate new features, backtest changes, and deliver real-time machine learning and generative AI.
Chalk's infrastructure is not just about powering decisions; it's about empowering developers. We deeply understand the pain points and workflows that make machine learning challenging, and Chalk was built to ease that pain.
About the Role
Reporting to the Head of Revenue, the Founding SDR Manager will take on and scale our incredible outbound SDR team. The Chalk SDR organization is sharp, gritty, and creative in finding Chalk’s next customers at the right time. We are looking for someone with a history of scaling what’s already working while identifying areas for improvement. THIS IS A 5 DAYS A WEEK IN OFFICE ROLE.
You will strategically implement repeatable processes, evolve the SDR playbook, manage a team of SDRs, and play a meaningful role in the success of Chalk’s GTM organization.
What You’ll Do
- Hire, onboard, and train world-class SDRs to identify and create qualified opportunities
- Build a playbook across different segments and personas to create repeatability
- Meticulously monitor and analyze team performance metrics and KPIs, identify areas for improvement, and implement corrective actions as necessary
- Own and manage the outbound tech stack
- Coach SDRs to improve their prospecting, qualification, and outbound/inbound sales skills, ensuring consistent improvement
- Ensure effective lead tracking, reporting, and data management in the CRM system; analyze performance metrics, pinpoint areas for enhancement, and execute initiatives to optimize sales development
- Collaborate with product marketing, sales, developer advocacy, and operations to refine messaging
- Demonstrate leadership in shaping our value messaging and contribute to strategic sales cycles
What We’re Looking For
- 2+ years of experience managing SDRs in fast-paced, high-growth companies
- Proven experience owning and building SDR playbooks from scratch
- Track record of achieving and exceeding KPIs
- Mastery of sales and outbound tooling—you understand what tools we need and why
- Passion for training, motivating, and coaching in a high-speed environment—we want to grow the next generation of Chalk GTM talent
- Both left- and right-brained—you are as comfortable workshopping messaging as you are analyzing metrics
- Ruthless prioritization and an obsession with data—everyone at Chalk is on the data team, and we want to know what’s working (and why!)
- A collaborative attitude with strong cross-functional skills—you can build the dashboard and write the script
- A kaizen approach—by the time you launch, you’re already thinking through the next iteration
Bonus Points
- Experience selling ML/data products or services.
- Understanding of MLOps/Infrastructure.
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