Training and Development Specialist

Overview:

*This is a hybrid position*

As a Training Specialist, you’ll bring your expertise to design, coordinate, and evaluate training initiatives that elevate our workforce. With a focus on training coordination, Learning Management System (LMS) administration, performance measurement, and instructional design, you’ll play a key role in ensuring our programs are effective and engaging. This mid-level position is perfect for someone with a solid foundation in training who’s ready to take ownership of projects in a collaborative, growth-oriented environment.

Responsibilities:

Training Coordination: Plan, schedule, and coordinate essentials (materials, tools, IT, etc.) for training programs, workshops, and company-wide learning initiatives. Manage logistics & expenses, ensuring seamless execution for facilitators and participants. Maintain training calendars, track attendance, and gather post-training feedback. Ensure smooth delivery through proactive planning and problem-solving.

LMS Administration: Manage the day-to-day operations of our Learning Management System, including uploading courses, maintaining user accounts, generating reports, and resolving technical issues to optimize the learner experience.

Measuring Training Performance: Assess training effectiveness using surveys, performance data, and feedback. Analyze results to provide insights and recommend enhancements that align with business goals.

Content Development: Create and refine training materials and curriculums such as e-learning modules, presentations, and guides tailored to diverse audiences. Apply adult learning principles to develop content that’s both engaging and practical.

Collaboration: Work with department leaders to identify training gaps and customize solutions that support operational success. Partner with the Training & Development team members to maintain & deliver high-quality training standards across all programs.

Continuous Improvement: Leverage your experience to suggest improvements to training processes and stay informed on emerging tools and trends in the field.

Experience and Qualifications:

• Bachelor’s Degree in Human Resources, Education, Instructional Design, or a related field (or equivalent experience).
• 3-5 years of experience in training coordination, instructional design, or LMS administration.
• Proven skills with Learning Management Systems (ADP, Cornerstone, etc.) and e-learning tools (Articulate, Captivate, Canva, etc.).
• Strong organizational and multitasking abilities, with a track record of managing successful training projects.
• Clear communication skills to connect with learners, stakeholders, and team members effectively.
• Creative and analytical thinker with a passion for building practical, impactful learning experiences.

Benefits:

• Health insurance: Comprehensive medical, dental, and vision coverage
• Retirement plan: 401(k) with company match
• Paid time off: Generous vacation, holidays, and sick leave
• Training and development: Ongoing opportunities for professional growth and advancement
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction

 

About Champions Group: 

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, Jet, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo’s Air Conditioning & Heating. 

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.   

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