Head of US Communications

Change.org is searching for a Head of US Communications to lead execution of Change.org’s communications presence in the U.S., with global influence. You will report to our VP of Communications. As a key member of our Marketing & Communications, you’ll lead the development of Change.org’s overarching media strategy, overseeing high-impact storytelling, top-tier media engagement, and a network of influential relationships.

We’re a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help! 

Key Outcomes: 

• Oversee our growing US Brand Campaigns team to run high-impact campaigns across the political spectrum that shape public discourse, deepen brand relevance, and drive awareness, adoption, and engagement.
• Oversee and grow a network of high-leverage relationships, including senior editors, producers, journalists, civic organisations and influencers with the aim of putting change.org at the heart of the zeitgeist.  
• Set and deliver a national media strategy that consistently secures top-tier coverage for change.org petitions across the political spectrum, demonstrating a high impact, open platform for every day Americans.
• Identify and amplify opportunities for Change.org petitions to gain traction on social media, driving virality and cultural relevance while expanding reach and engagement across diverse audiences.
• Serve as the VP of Communications’ senior deputy, providing leadership across the team and stepping in as a strategic partner and proxy when needed.

The most important core competencies for the role are: 

Extensive, high-trust network of key media decision-makers — including senior editors, executive producers, influential journalists. Proven ability to mobilize network to secure high-impact coverage; 

• Exceptional executive, corporate and crisis communication skills, both written and verbal, with a track record of influencing diverse audiences, from internal leadership to global media.
• Drives strategic alignment across executive leadership, cross-functional teams, and external partners. Ability to navigate complex stakeholder environments and influence at the highest levels to advance Change.org’s brand, reputation, and impact.
• Deep understanding of the evolving global media and communications landscape, can identify the most influential platforms and voices. Uses data-driven insights to guide teams in driving awareness, adoption and engagement. 

Target experience: 

• 12+ years of experience in strategic corporate communications, media relations, public affairs, or public relations
• Proven experience leading communications in mission-driven or social impact context, with a deep understanding of values-based storytelling and advocacy.
• Proven track record of shaping media narratives and leading successful engagement with top-tier and agenda-setting media outlets that reach tens of millions weekly 
• Demonstrated success in securing and sustaining high-profile media coverage that aligns with organizational goals, mitigates reputational risk, and drives meaningful brand and mission outcomes.
• Experience advising executive leaders and serving as a trusted partner in high-stakes public communications, including crisis response, executive visibility, and brand repositioning.
• History of leading and mentoring high-performing comms teams, building scalable systems, and managing complex, cross-functional initiatives that integrate media, messaging, and campaign goals.

Interested? Great! Here's what you should know:

This is a full time role, and we are open to folks in the following US locations with a preference for those on the east coast: Alaska (AK), Arizona (AZ), California (CA), Connecticut (CT), District of Columbia (DC), Florida (FL), Georgia (GA), Illinois (IL), Iowa (IA), Kansas (KS), Maryland (MD), Massachusetts (MA), Minnesota (MN), Missouri (MO), New Jersey (NJ), New York (NY), North Carolina (NC), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI). 

Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Senior Director of Communications is $276,000 in San Francisco or New York, and is $264,000 in Austin, Boston, Chicago, Los Angeles, DC or Seattle, and is $234,500 in all other US locations.

Our evaluation process is as follows:

• Recruiter Screen
• Hiring Manager Screen
• Take Home Assignment
• Team Interview
• Exec Interview 

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

*Change.org participates in E-verify - click here to learn more.*

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.

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