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Senior Product Manager, Scaled Outreach

United States (remote)

Change.org is searching for a Senior Product Manager to lead our newly established Scaled Outreach team—an AI-first group dedicated to building infrastructure that connects the powerful content generated on Change.org with journalists, media organizations, and influencers who can amplify these stories to broader audiences.

We’re a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help! 

Key Outcomes: 

  • Incubate and define, from 0 to 1, a clear product strategy and long-term vision for nonprofits and organizations on the platform
  • Launch an MVP experience based on an existing roadmap delivering early learnings on product/market fit.
  • Own the roadmap post-MVP including all feature and capabilities development and strategic build, buy, partner decisions
  • Partner with engineering, design, policy and other cross functional partners to build the foundation for a Scaled Outreach offering that can support multiple product product lines
  • Generate early success stories and impact metrics that help secure internal alignment and investment for scale. 

The most important core competencies for the role are: 

  • Innovation & growth mindset: You are energized by 0 to 1 challenges, and have experience doing this without an existing playbook. You prioritize rapid experimentation, prototypes, scrappy testing, and continuous learning over perfection. You know how to de-risk ideas early, build with limited resources, and scale based on insight. You embrace AI in product development and are excited to explore AI use cases. You define clear success metrics, and use insight to make smart bets or pivot fast. You have strong analytical skills with the ability to synthesize complex data into actionable product decisions.
  • Systems thinking: You think holistically about product experiences — how individual features fit into broader workflows, platforms, and organizational systems. You design solutions that scale across diverse segments and use cases. You ensure early decisions are extensible and reduce downstream complexity, and you consider the impact that various constraints have on product adoption.
  • Execution & drive:  You’ve successfully led cross-functional efforts where outcomes depended on influence - not authority. You proactively align product, engineering, design, and other stakeholders through storytelling and clear and compelling product vision. You are intrinsically motivated by driving impact and outcomes with a bias to action and challenger mindset. 
  • Product strategy: You craft bold, compelling product strategies rooted in a deep understanding of users, market dynamics, and business goals. You are skilled at defining long-term vision while driving toward short-term proof points. You know how to sequence learning milestones and translate ambiguity into clear direction. You lean into structured decision-making and prioritization frameworks that balance user impact, feasibility, trust & safety, and business impact.
  • Data-driven decision-making: You lead discovery by pairing in-depth interviews with data analysis and are able to synthesize insights into discrete product decisions. You roll up your sleeves to talk to users directly, whether it’s shadowing them, running unmoderated tests, or digging through support tickets. You don’t outsource insight - you seek it out, synthesize it, and use it to shape product decisions from the ground up.

Target experience:

  • 5+ years of experience in a product management 
  • 2+ years experience in media, civic tech or closely related field 
  • Proven results in shipping new products, capabilities and features that deliver for users and the business / mission
  • Many product experiments launched and iterated upon. Ideal candidates will come with an experimentation playbook.
  • Substantive experience leveraging user research and insights into new user value within the product experience.
  • Leadership skills with the ability to influence and collaborate optimally at all levels of the organization.
  • Experience integrating LLMs into capabilities, internal tools or user-facing features.

Interested? Great! Here's what you should know:

This is a full time remote role in the United States.We’re currently able to hire staff based in the following US locations: Alaska (AK), Arizona (AZ), California (CA), Connecticut (CT), District of Columbia (DC), Florida (FL), Georgia (GA), Illinois (IL), Iowa (IA), Kansas (KS), Maryland (MD), Massachusetts (MA), Minnesota (MN), Missouri (MO), New Jersey (NJ), New York (NY), North Carolina (NC), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), Texas (TX), Vermont (VT), Virginia (VA), Washington (WA), Wisconsin (WI). 

Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Senior Product Manager is $179,500 USD in San Francisco/NYC, $170,500 USD in Austin, Boston, LA, Seattle, Chicago, DC and is $152,500 USD in all other US locations.

Benefits and perks also vary based on location. 

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We're committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.http://change.org/

Change.org participates in E-verify - click here to learn more.

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