Staff Production Engineer

Change.org is searching for a Staff Production Engineer to drive the enhancement of our global infrastructure and collaborate on building and scaling technology solutions. You will report to our Senior Manager of Engineering. As a key member of our Engineering team, you’ll lead the design and maintenance of Terraform infrastructure, ensure robust monitoring through our observability stack, collaborate on scalable service-oriented architecture, and participate in the on-call rotation

We’re a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help! 

Key Outcomes: 

• Oversee the architecture and quality of our Terraform codebase.
• Monitor our site, internal services and databases with our state-of-the-art observability stack. 
• Partner with our constituent engineering teams to architect and build out our service oriented architecture in a scalable, secure and cost effective manner.  
• This job is expected to participate in our on call rotation  

The most important core competencies for the role are:

• Kubernetes (must have)
• Terraform (must have)
• Core AWS services and tools such as IAM,RDS, ElastiCache, EC2, S3, Route53
• CI/CD tools like CircleCI or Jenkins
• Experience with debugging, monitoring and troubleshooting tools such as NewRelic, Sentry, etc.
• Experience working with CDN platforms (e.g., Cloudflare, AWS CloudFront, Akamai)
• Hands-on experience with on-call management
• Proficient in at least one scripting language (Python or Ruby on Rails)
• Familiarity with API-based internal tooling platforms (e.g., Retool or similar)
• Ability to mentor and lead with influence
• English fluency (Minimum B2)

Target experience: 

• BS in Computer Science or related technical field or equivalent experience in engineering roles
• 7+ years experience managing infrastructures of different scales
• 7+ years experience in related engineering roles (DevOps, SRE, Production Engineering, etc.) 

Flexibility:

We embrace flexibility in working hours to support collaboration with colleagues across regions and multiple time zones globally, fostering a dynamic and inclusive work environment where adaptability is key to success in this role.

Interested? Great! Here's what you should know:

This is a full-time remote role available in two different formats: 

• Full-Time Employee: MX $1,792,500/year gross via a local third-party entity.
• Contractor: MX$2,330,250/year gross.

The benefits available and structures of the roles are different. We're happy to go over the details in our first call.

Our Hiring Process:

1. 45 min Recruiter Screen
2. 1 hr Hiring Manager interview
3. 2 h Team interviews 
4. ½ hr interview with our VP of Engineering and ½ hour values interview with People team members

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We're committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.

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While we are a global company, we ask that you please submit your resumes/application questions in English.