Administrative Assistant

Company Overview
Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California’s Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG’s medical services with Akido’s innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work. 

As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you’ll join our team

The Opportunity

The Administrative Assistant provides comprehensive administrative and operational support to departmental leadership and team members. This role is responsible for coordinating daily office functions, maintaining records, managing communications, scheduling meetings, and assisting with special projects to ensure efficient departmental operations. The Administrative Assistant serves as a key resource for internal and external staff while maintaining professionalism, confidentiality, and exceptional customer service.

Essential Functions

• Provide administrative support to leadership and operational teams.
• Manage calendars, schedules, meetings, and conference arrangements.
• Maintain accurate records, files, and databases in accordance with organizational policies.
• Coordinate office operations, supplies, and equipment needs.
• Answer and direct incoming calls, emails, and inquiries promptly and professionally.
• Assist with onboarding activities and administrative support for new employees.
• Ensure compliance policies, procedures, and confidentiality requirements.
• Perform other duties as assigned to support operational objectives.

Key Responsibilities

Administrative Support

• Schedule and coordinate meetings, appointments, and events.
• Maintain organized filing systems, both electronic and paper-based.

Communication & Customer Service

• Serve as a point of contact for internal departments and external partners.
• Respond to inquiries and route requests to appropriate team members.
• Maintain professional communication standards when interacting with staff, patients, vendors, and leadership.

Records Management

• Manage confidential documents and information with discretion.
• Ensure departmental records are complete, accurate, and readily accessible.
• Support data entry and reporting activities as requested.

Office Coordination

• Monitor and order office supplies and equipment.
• Coordinate office logistics and administrative workflows.
• Assist with departmental audits, tracking tools, and operational documentation.

Required Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Experience supporting healthcare, medical group, or multi-site operations.
• Experience with electronic health records (EHR) systems.
• Project coordination or office management experience.
• Bilingual skills preferred.
• Advanced proficiency with Microsoft Excel and reporting tools.

Physical Requirements

• Ability to sit and/or stand for prolonged periods of time.
• Ability to move/carry objects up to 20 pounds.
• Ability to communicate with others to exchange information.
• Ability to use and/or type on a laptop/keyboard.

Impact of the Role

The Administrative Assistant plays a critical role in supporting organizational efficiency by ensuring administrative processes run smoothly, communications are managed effectively, and leadership can focus on strategic priorities. This position enhances operational productivity, improves collaboration across departments, and contributes to a positive and professional work environment.

Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.