Job Application for Accounts Receivable - Collections Specialist at Chartbeat, Inc.

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Tubular, Lineup and FatTail have partnered with Chartbeat to help you grow reach and revenue for your content.

Chartbeat’s (www.chartbeat.com) mission is to help content creators around the world better connect with their audiences.

In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Systems, the leading global provider of media sales technology. Together, we’re expanding the ecosystem of insights we provide to enterprise content creators who are developing audiences and revenue streams across channels. We now serve more than 1,000 brands globally, including The New York Times, the BBC, ESPN, Gannett, Vox, BuzzFeed, Paramount, WB, Mediahuis, Hearst, McClatchy, and GQ.

You'll be joining a diverse group of focused, hard-working people who are passionate about doing work that's challenging and fun—and who strive to maintain a healthy work/life balance.

GENERAL DESCRIPTION

The Accounts Receivable (AR) Collections Specialist is responsible for the accurate and timely management of the organization’s customer collections processes. This role involves full ownership of global customer collections. The role also entails activities related to accounts receivable such as customer onboarding and purchase order procurement. The ideal candidate will ensure strong cash flow by maintaining positive customer relationships and resolving discrepancies efficiently. This position works closely with cross-functional teams to support overall financial accuracy and operational success.

ESSENTIAL JOB FUNCTIONS

Expedite the resolution of unpaid customer accounts to ensure timely cash collection while maintaining customer goodwill
Establish, execute and maintain receivables process, with a focus on improving collections velocity
Create and maintain month-end and year-end close processes
Prepare weekly collection and accounts receivable status reports for the executive team
Prepare cash forecast reports for the executive team
Research to resolve receivable issues and escalate when appropriate
Effectively communicate cross-functionally with internal stakeholders to aid in the collections process
Special projects and ad-hoc analyses as directed by management
Minimum 5 years of collections experience, preferably in a SaaS or B2B environment
Strong experience with Enterprise ERP (NetSuite strongly preferred) & CRM Platform (Salesforce.com preferred)
Excellent written and oral communication skills, including the ability to work collaboratively and build strong relationships across
the organization and with customers
Proactive and comfortable taking initiative while working independently
Meticulous attention to detail; highly organized and process oriented
Strong project management and time management skills are required; high degree of comfort working on several projects
simultaneously with the flexibility to prioritize based on the needs of the business
Prior SaaS experience strongly preferred
Understanding of all aspects of generally accepted accounting principles (GAAP)

EDUCATION REQUIREMENTS

B.A./B.S. in Accounting or Finance preferred

ENVIRONMENT

Types of equipment operated regularly
Personal Computer
Physical Demands associated with position: Sitting, speaking, hearing and seeing.

Diversity, Equity, and Inclusion Statement

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Chartbeat's CCPA disclosure notice can be found here.

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Do you have at least 5 years of experience in Accounts Receivable and Collections within a B2B or SaaS company?

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We’re seeking someone with proven experience managing collections for subscription-based or technology-driven organizations.

Have you worked directly with enterprise-level ERP systems such as NetSuite or a comparable platform (e.g., Intacct, Oracle, SAP)?

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Experience with NetSuite or equivalent ERP systems is strongly preferred for this role.

Are you comfortable managing manual collections processes while also helping implement automation tools (such as Dunning systems)?

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This role involves hands-on collections work while supporting automation initiatives.

Have you been directly responsible for improving or maintaining Days Sales Outstanding (DSO) or other cash collection performance metrics in your previous roles?

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We’re looking for candidates who have owned measurable AR results and can speak to how they improved cash flow or reduced overdue balances.

Accounts Receivable - Collections Specialist

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