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Product Designer / Sr. UX Designer

Austin, Texas, United States.

About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding. By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation

With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.

Why Join Us

  • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
  • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
  • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
  • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

About the Role

 

Title: Senior Product Designer

Reports to: Chief Product Officer

Location: Austin, TX (Hyrbid - 3 days/wk in office)

 

CharterUP is seeking a Senior Product Designer to join our growing US-based team in Austin. 

What You’ll Do

  • Own the design process for multiple product lines from ideation through to execution, making a direct impact on our growth.
  • Conduct user research to deeply understand customer needs and pain points, and translate those insights into compelling design solutions.
  • Design customer journey maps, personas, and wireframes to guide product development.
  • Work closely with cross-functional teams—product managers, engineers, customer success, operations, and sales—to ensure design quality across all aspects.
  • Leverage Figma to create beautiful, user-centered designs that ensure a seamless, intuitive experience.
  • Present and justify your design decisions, using data and user feedback to make a clear case.
  • Drive forward product strategy with innovative design thinking, influencing the direction of our product portfolio.
  • Influence product strategy through thoughtful and innovative design thinking.

 

What You’ll Bring

  • 5+ years of experience in product design, with a strong portfolio showcasing a user-centered design approach.
  • Proven ability to conduct and synthesize user research into actionable insights that inform design solutions.
  • Expertise with Figma and other design tools.
  • Familiarity with Agile and Scrum methodologies.
  • Collaborative spirit—able to work seamlessly across teams, with strong communication and interpersonal skills.
  • A problem-solving mindset that challenges assumptions and pushes design boundaries.
  • Experience with JIRA and Confluence (nice-to-have but not essential).

 

Recruiting Process

  • Step 1 - Video call: Talent Acquisition interview
  • Step 2 - Video call: Hiring Manager interview
  • Step 3 - Video call: Team Interviews
  • Step 4 - Design Challenge: Showcase your problem-solving and design thinking skill
  • Step 5 - Offer & reference check
  • Welcome aboard!

Compensation:

$100,000 - $120,000 USD

CharterUP is an Equal Opportunity/Affirmative Action Employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, veteran status, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. 

CharterUP candidates and employees must reside in any of the following states; Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.

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