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Senior Director, Talent and Organizational Effectiveness

Kennett Square, PA, USA

We don’t simply hire employees. We invest in them. When you work at Chatham, we empower you — offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. 

Overview

In this role you will be responsible for driving organizational performance and capability through the strategic design, implementation, and governance of company-wide talent and organizational effectiveness initiatives. The Talent and Organizational Effectiveness position will report to the Director of Talent Management, partnering closely with senior leadership and HR Business Partners to establish frameworks and processes for organizational effectiveness and design initiatives that integrate people, structure, process and technology solutions aligned with Chatham's strategic priorities.

Key Responsibilities

Talent Cycle

  • Performance Management: Evolve and run Chatham’s performance management program, including goal-setting, appraisal cycles, development planning, and calibration frameworks.
  • Talent Review & Succession Planning: Lead and co-facilitate the talent review process (e.g., 9-box) in partnership with HRBPs and senior leaders to identify, assess, and develop successors for critical roles and build robust talent pipelines.
  • Job Architecture and Career Framework Development: Co-design, implement, and maintain Chatham’s job architecture and career framework to provide transparent paths for team member growth, skill development and internal mobility. Partner closely with Compensation to ensure framework supports pay-for-performance philosophy. Leverage data to inform workforce planning efforts, identifying future capability needs and critical roles.

Change Management & Organizational Effectiveness

  • Change Management Strategy & Execution: Develop and implement word-class change management strategies for transformation initiatives; including new operating models, organizational design, and systems implementations.
  • Organizational Design: Consult with business leaders on organizational structure, team effectiveness, and role clarity to optimize performance and align capabilities with strategic objectives.
  • Readiness & Adoption: Conduct change impact assessments, design and deliver targeted communications, training, and coaching plans to help leaders and teams be more effective.
  • Culture & Engagement: Lead the employee engagement survey strategy and follow-up action planning process, providing company-wide and function-specific insights to senior leadership to drive a culture of belonging and high performance.
  • Technology Enablement: Partner with HR Technology, Operations, and HRBPs to ensure HR systems (e.g., Workday) are configured and utilized to maximize the efficiency and effectiveness of talent processes.

HR Portfolio Management & Governance

  • Strategic Planning & Integration: Lead the design, evolution, and execution of People Team initiatives and Talent Management services/programs (e.g., performance management, talent reviews, succession planning, engagement surveys), ensuring they are integrated, scalable, and aligned with broader business goals and culture.
  • People Team Portfolio Oversight: Establish a governance model for strategic initiatives to ensure consistency, streamline, and manage the overall investment, capacity, and release schedule of new People Team initiatives.
  • Data & Analytics: Define and track key People Team/ Talent Management metrics (e.g., eNPS, succession readiness, program adoption, business impact) and leverage data to assess effectiveness, provide insights to leaders, and inform continuous improvement.

Contributors to your success:

  • Bachelor's degree in Human Resources, Organizational Development, Industrial-Organizational Psychology, Business Administration, or equivalent experience in a related field.
  • Minimum of 8+ years of experience leading complex cross-functional projects.
  • Demonstrated success leading transformation initiatives – bringing structure, clarity, and lasting impact in fast-paced, matrixed, global organizations.
  • Expertise in standing up high-performing cultures and experience of change management methodology (e.g., Prosci or similar frameworks) with a track record of leading large-scale, complex organizational transformation initiatives (e.g., M&A integration, operating model changes, system rollouts).
  • Proven experience in designing, implementing, and managing at least two of the following core areas at an enterprise level: Job Architecture/Career Frameworks, Performance Management, Succession Planning, Workday.
  • Skilled program and project manager with the ability to balance strategic thinking with hands-on execution.
  • Proficient in using HR data and analytics to diagnose organizational issues, measure program effectiveness, and present data-driven recommendations to leadership. Familiarity with HRIS platforms (e.g., Workday) and talent modules is a plus.
  • Exceptional written, verbal, and presentation skills with the ability to influence and build credibility with stakeholders at all levels of the organization.

About Chatham Financial:  
Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 750 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,000 companies across a wide range of industries — handling over $750 billion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visit www.chathamfinancial.com.  

 

Chatham Financial is an equal opportunity employer. 

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