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Mailroom Operations Associate

San Mateo, CA

About Us:

Checkbook enables businesses to access the speed, flexibility and cost savings of digital payments, with the familiarity and simplicity of paper checks. By providing businesses an on-ramp from paper to digital payments, we can effectively onboard customers at any stage of their digital transformation process.

The Role:
In this role, you will play a crucial part in Checkbook's physical payments workflow, ensuring that printed and mailed checks are produced, packaged, and delivered accurately and on schedule. Day to day, you'll set up and run our printing and mailing equipment, keep machines stocked with supplies, and ensure every job goes out on time. When something goes wrong, you'll troubleshoot it. It's a busy, deadline-driven environment where adaptability, attention to detail, and reliability directly impact our daily output.

Responsibilities

  • Operate, clean, and fine-tune our equipment to keep production running like clockwork.
  • Identify mechanical or operational issues, troubleshoot equipment glitches promptly, and coordinate maintenance or repairs when needed.
  • Track and manage machine supplies, anticipating inventory needs to prevent shortages and eliminate production downtime.
  • Inspect print output and packaged checks to maintain strict accuracy, quality standards, and client data confidentiality protocols.
  • Package outgoing checks and coordinate with delivery partners for reliable, on-time carrier dispatches.
  • Collaborate with the broader operations team to refine processes, reduce waste, and increase overall production efficiency.

Qualifications

  • Ability to lift up to 50 lbs with or without accommodation.
  • Valid driver’s license, clean driving record, and access to a reliable vehicle.
  • Hands-On Aptitude: Mechanically inclined with strong troubleshooting skills and a knack for solving technical/equipment challenges.
  • 1–2+ years of experience in a mailroom, fulfillment, or print production environment.
  • Meticulous approach to quality control, catching even the smallest errors.
  • Dependable, well-organized, and comfortable handling shifting priorities in a fast-paced, deadline-driven workplace.
  • Clear communication skills to work seamlessly across technical, operations, and customer support teams.
  • A background in fintech is a plus, but not required.

Benefits & Perks:

  • Base salary 50-60k
  • Insurance (Medical, Dental, Vision, LTD, and a variety of other programs)
  • 401k
  • Catered meals (in office)
  • Mileage Reimbursement

Variable Base + Bonus + Equity (based on experience)

*Equal Opportunities Employment Statement*
It is our policy to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including color, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us directly.

** To all recruitment agencies: Checkbook.io does not accept unsolicited agency resumes. Please do not forward resumes to Checkbook employees. Checkbook is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company ** 

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As set forth in Checkbook’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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