Job Application for IT Support Specialist – Hands-On Role (Temp to Perm) at Chefman

On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team

Join Chefman’s agile two-person IT team and take on meaningful work from day one. We’re looking for a sharp, motivated Technical Support Specialist who wants real hands-on experience—not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment.

What You’ll Do:

Be the first point of contact for IT issues across 300+ users
Troubleshoot hardware, software, MFA, networks, and Office 365
Deploy and configure laptops, monitors, and peripherals
Assist with onboarding, account setups, and user training
Manage asset inventory and contribute to documentation
Support IT projects involving security, automation, and device management
Work independently and bring solutions, not just problems

What We’re Looking For:

0–2 years of IT support experience or relevant certifications/projects
Strong problem-solving mindset and ability to learn quickly
Solid communication and customer-service skills
Familiarity with Windows, Office 365, and basic networking
Someone who enjoys taking initiative and working without constant supervision
On-site presence in Mahwah, NJ

Why Join Us:

Hands-on learning with real impact
Direct mentorship from IT leadership
Exposure to cloud tools, security, device management, and large-scale user support
Opportunity to convert to full-time based on performance

Schedule: Full-time, Temp-to-Perm

Hourly Pay Range (commensurate with experience)

$16 - $17 USD

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This position requires you to be on-site in Mahwah, NJ Monday–Friday. Please confirm your city and state of residence and confirm you can reliably commute to this location daily.

This is a temp-to-perm onsite position. Are you willing to start as a temp?

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Do you have at least basic hands-on experience with Windows 11 (school, lab, internship, personal project, or job). If so, explain?

Describe a specific IT issue you personally resolved at a previous job or school. What was the problem, what steps did you take, and what was the outcome?

What tools or software have you personally used to image or deploy computers? Name the specific software and describe the process you followed.

Have you ever worked with an RMM tool, MDM platform, or ticketing system? If yes, name the specific tool(s) and describe how you used them.

Are you familiar with Ai Tools such as Copilot, ChatGPT, Claude, Grok, etc? If so, how would you rate your skill level and explain?

What is your compensation expectations for this role?

Provide the name and title of a direct supervisor from a previous IT role who can speak to your technical skills. We are not looking to reach out to them at this time.

This job requires physical tasks such as moving equipment and organizing shelves. Are you comfortable with this?

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Why should the hiring manager pick you as a potential candidate for this position?

IT Support Specialist – Hands-On Role (Temp to Perm)

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