Sales & Marketing Executive

WHO ARE WE?

Chess at Three is a US/New York-based, venture capital-backed early education company, newly launched in Singapore in August 2023 with ambitious growth plans. We offer three original educational products for children aged 6 months to 11 years:

• Chess at Three: Our signature program teaches chess to children as young as three using fun games and engaging stories. Kids explore math, strategy, and sportsmanship alongside a memorable cast of characters.
• Birchguard Quest: A speech and drama program for ages 6 to 11, presented as an immersive roleplaying adventure to develop creativity, collaboration, and leadership skills.

With an award-winning curriculum taught to 150,000+ children worldwide, we are now making waves in Singapore with clubs at United Square (Novena) and HarbourFront.

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Sales & Operations Executive

We’re looking for a proactive and customer-focused Sales & Operations Executive to join our growing Singapore team. This multifaceted role combines customer service, sales operations, and center operations to ensure exceptional client satisfaction and smooth day-to-day operations.

Key Responsibilities

Marketing

• ⁠Assist with social media marketing
• ⁠Liase and engage with Influencers 

Customer Service

• Handle customer enquiries via WhatsApp, calls, and walk-ins.
• Deliver excellent service, ensuring customer success and satisfaction.
• Assist with rescheduling, trial class feedback, and onboarding.

Sales Operations

• Process enrollments, payments, and manage billing.
• Support marketing efforts and ensure customer follow-ups.
• Track sales metrics and maintain accurate client records.

Centre Operations

• Oversee day-to-day logistics, maintain tidiness, and manage inventory.
• Provide operational support for holiday camps and special programs.
• Substitute or support teaching on ad hoc basis (training provided)

 

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What We’re Looking For

Experience:

• Prior experience in customer service, sales, or operations is preferred.
• Background in education, childcare, or tutoring is a plus.
• University students are welcome to apply; strong performance may lead to a full-time role.

Skills & Attributes:

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite.
• A friendly, approachable, and proactive attitude.
• Passion for early childhood education and growth.

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Why Join Us?

• Be part of an innovative, fast-growing company making a meaningful impact.
• Work in a supportive, fun environment with a small, dynamic team.
• Opportunities for personal and professional growth.
• Competitive salary and benefits.

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Location: Singapore – United Square (Novena) & HarbourFront

If you’re ready to play a key role in shaping children’s education and enjoy a versatile, impactful position, we’d love to hear from you!