Associate, IT

Who We Are 

We’re Chomps, the fastest-growing meat snack brand in the U.S.* and we’re reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients – because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 30,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn’t compromise on taste. 

Traits of a Chompian 

If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience. You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

**We will be accepting applications through Wednesday February 4th, 5pm CT. Due to the number of applications we receive, we are unable to accept any applications outside of this time frame or from any other source.

What You Will Do

As an Associate, IT, you will serve as a key technical contributor within the IT organization—supporting, enhancing, and securing our technology ecosystem. This role goes beyond hands on support: you will take ownership of operational systems, contribute to strategic IT initiatives, and help build scalable processes as Chomps continues to grow. 

You’ll work closely with IT leadership to implement new technologies, strengthen security posture, streamline device and identity management, and ensure that every employee has an exceptional technology experience. This is an opportunity for someone ready to step beyond foundational IT work and take on more responsibility, autonomy, and technical depth. 

Responsibilities

• Technical Support & Operations 
  • Serve as a Tier 2+ escalation point for IT support, handling more complex Windows, Mac, and SaaS related issues.
  • Oversee device lifecycle management including provisioning, configuration, patching, and decommissioning across Intune and related systems.
  • Maintain and enhance Office 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and related administration. 
• Systems Administration & Ownership 
  • Administer and improve identity and access management processes.
  • Monitor system health, performance, and compliance across core IT platforms; identify and implement improvements.
  • Manage shared IT environments such as the company’s intranet, documentation repositories, and knowledge base. 
• Cybersecurity & Compliance 
  • Support and enhance cybersecurity initiatives including MFA, conditional access, device compliance, and endpoint protection.
  • Assist in investigating, documenting, and remediating security events or vulnerabilities.
  • Help develop and enforce IT security standards, policies, and best practices. 
• Project Work & Process Improvement 
  • Lead or co-lead IT projects such as system migrations, automation initiatives, documentation rollouts, and tool evaluations.
  • Contribute to the continual improvement of IT onboarding and offboarding processes.
  • Identify opportunities to automate repetitive tasks using PowerShell or platform native tools. 
• Collaboration & Enablement 
  • Partner with cross functional teams to ensure technology supports productivity and business goals.
  • Train employees on new tools, features, security requirements, and best practices. 

Who You Are

• Living in the Pacific Time zone or willing to work Pacific hours.
• 2–4 years of experience in technical support or IT operations.
• Strong knowledge of Office 365 administration including Exchange, Teams, SharePoint, and Intune.
• Experience supporting both Windows and MacOS environments.
• Familiarity with modern security practices such as MFA, conditional access, and endpoint security.
• Strong understanding of cloud-first IT environments. 
• Experience with Entra ID administration at an intermediate level preferred.
• Basic scripting experience (PowerShell preferred).
• Exposure to automation tools or ITSM platforms preferred.
• Experience contributing to IT projects or process improvements. 
• Excellent written and verbal communication skills.
• Strong analytical, troubleshooting, and problem solving abilities.
• Ability to manage multiple tasks while maintaining a high level of quality and attention to detail.
• A proactive mindset with a passion for technology, learning, and continuous improvement. 

Position: Associate, IT

Reports to: Director, IT

Location: Remote

Type: Full-Time, exempt

*Source (2025): Numerator, Shopper Metrics, Numerator L52 W/E 10/31/25

Our Commitment

Chomps is committed to a diverse and inclusive workforce. To achieve our mission of making nutritious food more accessible we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business. 

We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Chomps. 

You must reside in the United States to be considered for this position. Chomps does not provide employment-based visa sponsorship at this time. Candidates must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.

Important Notice:

It has come to our attention that fraudsters have been posing as Chomps employees or recruiters and contacting job-seeking candidates regarding potential job opportunities. These fraudulent messages sometimes include a request for payment and confidential personal information. Please note that the Chomps recruiting process does not include asking candidates for payments or other confidential financial information.If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles: https://chomps.com/pages/chomps-careers. If you have questions please email us at people@chomps.com