Back to jobs

Site Reliability Engineer (SRE)_ Mandarin Speaking

Chicago-HQ/Hybrid

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant with partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

We are seeking a highly motivated Site Reliability Engineer (SRE) with 2-3 years of hands-on experience in managing and scaling infrastructure. The ideal candidate will have a strong background in Computer Science or Electrical Engineering and is fluent in both English and Mandarin. This role provides an exciting opportunity to work on cutting-edge infrastructure projects, cloud-based solutions, and automation while contributing to the long-term strategy of IT management.

As a part of our engineering team, you will be responsible for building and maintaining scalable, efficient, and reliable infrastructure. You will have the opportunity to collaborate with cross-functional teams to ensure system reliability, performance, and scalability. This role also has the opportunities for leadership and decision-making in IT strategy development.

What You'll Focus On

  •  Infrastructure Management: Maintain and optimize cloud-based infrastructure to ensure high availability, reliability, and scalability of services
  • Site Reliability Engineering (SRE): Implement SRE best practices, focusing on monitoring, automation, and system performance to improve the reliability and efficiency of the infrastructure. Proactively monitor system health and respond to incidents, troubleshoot issues, and implement solutions to prevent future occurrences
  • Automation: Automate operational tasks such as provisioning, configuration, and monitoring using Infrastructure as Code (IaC) tools like Terraform and Ansible
  • Collaboration: Work closely with development teams to ensure seamless integration of new software and infrastructure solutions
  • IT Management: Developing highly automated IT management and AI integration for automating routine tasks

What You Bring

  • Education: Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
  • Experience: 2-3 years of experience in Infrastructure, SRE, or DevOps roles, with hands-on experience in cloud environments (AWS, GCP, or Azure), containers (Docker, Kubernetes), and automation tools.
  • Languages: Fluent in both English and Mandarin (written and spoken) for effective communication with global teams.

Technical Skills:

  • Proficient in Linux/Unix systems
  • Experience with cloud platforms (AWS, Google Cloud, Azure)
  • Familiarity with Infrastructure as Code (Terraform, Ansible, etc.)
  • Experience with CI/CD tools (Jenkins, Github Actions, CircleCI, etc.)
  • Strong knowledge of scripting languages (Python, Bash, etc.)
  • Experience with monitoring and logging tools (Prometheus, Grafana, ELK Stack)
  • Understanding of networking, security, and system performance

Preferred Qualifications:

  • Experience with AWS ECS and container orchestration tools.
  • Exposure to IT management principles or a strong interest in progressing into IT leadership roles.
  • Knowledge of cybersecurity best practices and compliance regulations.
  • Familiarity with Agile and DevOps methodologies.

Soft Skills:

  • Strong problem-solving skills and ability to troubleshoot complex issues.
  • Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
  • Self-motivated with a passion for learning new technologies and optimizing systems.
  • High level of responsibility and accountability

What We Offer

  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
  • Employee Assistance Program (EAP)
  • Flexible Paid Time Off (PTO)
  • Company Holiday and Birthday off
  • Paid Parental Leave

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Chowbus’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.