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Test Operator
Chicago, Illinois, United States
Chowbus is a fast growing, well-funded food startup headquartered in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are. By building a super app, our goal is to be the one stop shop for everything related to food.
The Test Operator role will handle device testing and coordinate with our 20+ cities to drive best practices in logistics, ensuring a world class post-sales experience for our merchants. This role may sometimes assist with shipments and inventory management.
What You'll Focus On
- Operates devices to test functioning of parts or whole units
- Runs software programs to test device functionality
- Tests components or circuits of faulty equipment to locate defects, using special diagnostic software programs
- Tests repaired systems of the devices to ensure that they are in working order
- Compares findings with the customers reported problem and advice of failures found
- Returns unit back to the vendor for repair if unit fails test
- May install and configure repaired equipment, including operating software or peripheral equipment
- QC returned equipment to evaluate if equipment can be repurposed
- Other duties as assigned by supervisor and manager, such as overseeing shipments process from receiving, tagging inventory, managing inventory levels and shipping equipment out to other cities
What You Bring
- 0-3 years of operational or warehouse experience
- Bachelor’s degree in a relevant field preferred
- Basic knowledge of windows/IOS operating systems, including navigating software applications, software installations, software application configuring, pre-setting and troubleshooting minor technical issues
- Experience with hardware testing, including troubleshooting, diagnostics, and performance evaluation of electronic or computer components
- Must be physically present on-site during designated work hours and maintain consistent and reliable attendance to fulfill job responsibilities effectively
- Must be able to multitask
- Strong organizational and project management skills required
- Ability to manage time and prioritize effectively required
- Ability to communicate clearly with different stakeholders required
- Ability to learn technical aspects of POS related hardware and software required
Working Condition
- Long periods of sitting and working in front of a computer.
- Prolonged periods of walking and standing throughout the day.
- Lift, move, and carry equipment weighing up to 50 lbs as part of regular job duties.
What We Offer
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Hourly pay is $20 to $23
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