Talent Acquisition Partner_Mandarin Speaking
Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.
The Talent Acquisition Partner will play a crucial role in attracting and hiring top talent across all departments within Chowbus. This position involves collaborating with hiring managers to understand staffing needs, managing the full-cycle recruitment process, and ensuring a positive candidate experience. The Talent Acquisition Partner is also responsible for aligning recruitment strategies with the company’s growth and diversity goals.
What You'll Focus On
- Full-Cycle Recruitment 35%
- Lead and manage end-to-end recruiting for assigned roles, including intake, posting, sourcing, interviewing, selection, and offers.
- Partner with hiring managers to define role requirements, hiring criteria, and competitive strategies.
- Provide hiring recommendations and talent market insights to support workforce planning.
- Talent Sourcing and Pipeline Development 25%
- Develop and execute sourcing strategies across multiple channels (LinkedIn, job boards, networks, referrals, Boolean searches).
- Maintain active talent pipelines for high-volume or hard-to-fill roles.
- Represent the company brand by delivering a positive and inclusive candidate experience.
- Interview Process Management & Stakeholder Coordination 20%
- Coordinate structured and equitable interview processes; support interview preparation and alignment.
- Schedule interviews, manage assessments, and ensure timely feedback from hiring teams.
- Deliver an exceptional candidate experience with timely communication and guidance.
- Offer Management & Onboarding Support 10%
- Prepare competitive offer recommendations aligned with compensation guidelines.
- Facilitate offer discussions and partner with HR Operations to ensure smooth onboarding.
- Communicate next steps clearly to candidates and hiring partners.
- Compliance, Reporting & ATS Management 10%
- Maintain accurate applicant records in the ATS and ensure compliance with EEO, OFCCP, and state/local hiring laws.
- Track recruiting KPIs (time-to-fill, funnel metrics, quality of hire) and provide regular reporting.
- Support process improvements, documentation, and optimization of TA workflows.
What You Bring
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3 years of experience in talent acquisition or recruiting, preferably in a corporate or agency setting.
- Experience managing high-volume recruitment
- Proficiency in applicant tracking systems (e.g..Greenhouse) and recruiting platforms (e.g., LinkedIn Recruiter).
- In-depth knowledge of recruitment best practices, including effective sourcing strategies and candidate evaluation.
- Bilingual in Mandarin and English
- Knowledge of state and local employment laws affecting hiring (e.g., pay transparency, ban-the-box).
- Excellent verbal and written communication skills, with the ability to effectively engage with candidates and stakeholders.
- Proficient with Microsoft Office Suite, Google Meet and Zoom
- Experience with SaaS industry is a plus
- Experience with Mandarin-speaking recruitment channels is a plus.
Competencies
- Stakeholder Partnership: Builds trust and credibility with hiring managers; provides consultative guidance.
- Candidate Experience Focused: Treats every candidate interaction as an extension of the employer brand.
- Strategic Thinking: Balances immediate hiring needs with long-term workforce planning.
- Bias-Aware & Inclusive Recruiting: Applies equitable hiring practices and promotes diverse talent pipelines.
- Problem Solving & Adaptability: Navigates ambiguity and develops solutions independently.
- Project & Time Management: Manages multiple open roles and deadlines efficiently.
Communication Excellence: Clear, professional, and proactive in both written and verbal communication. - Data Literacy: Uses metrics to influence decisions and improve processes.
Working Conditions
- This role is remote in the US primarily involves extended periods of sitting and working at a computer, requiring focus and attention to detail.
- Flexibility and adaptability are key, as the role may involve adjusting to different time zones and work settings.
- Requires reliable internet access and a quiet, professional home workspace.
Frequent virtual interactions through Zoom, Slack, and other collaboration tools.
What We Offer
- A fair salary
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Salary Range $70-80K
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