About Citizen
Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.
Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.
Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.
Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.
Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.
Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.
About The Role
Citizen is seeking a Senior Recruiter to lead the full recruitment lifecycle for technical and non-technical positions across the organization. This role will collaborate closely with hiring managers and leadership to design effective recruitment strategies, attract top talent, and ensure a seamless hiring process. As a key member of the Talent Acquisition team, the Senior Recruiter will help scale the workforce, enhance the candidate experience, and contribute to building a high-performance culture.
This is a contract role with the potential to transition to a permanent position after six months, based on performance and company needs. The role will report to the Head of Finance and Business Operations.
Key Responsibilities
- Full-Cycle Recruiting: Handle every aspect of the recruiting process, from crafting job descriptions to sourcing, screening, interviewing, and extending offers.
- Sourcing: Actively identify and engage top talent through channels such as LinkedIn, job boards, referrals, networking, and creative sourcing techniques.
- Screening: Conduct initial interviews to assess candidates' skills, experience, and cultural fit, ensuring only qualified candidates progress.
- Recruiting Coordination: Manage logistics for interviews, ensuring an efficient and professional experience for both candidates and interviewers.
- Stakeholder Collaboration: Partner with hiring managers to understand role requirements, define hiring processes, and provide guidance on best practices.
- Candidate Experience: Deliver a best-in-class experience for candidates, ensuring clear communication and timely updates throughout the process.
- Closing Offers: Lead offer negotiations, aligning with salary guidelines and company compensation strategy, and ensure smooth candidate transitions.
- ATS Management: Maintain accurate and up-to-date records in the Applicant Tracking System (ATS) and track recruitment metrics.
- Metrics Reporting: Track and report key metrics such as time-to-fill, cost-per-hire, and candidate quality, providing regular updates to leadership.
- Market Insights: Provide data-driven recommendations based on market trends, talent availability, and salary benchmarking.
- Champion Diversity: Build strong, diverse talent pipelines by sourcing passive candidates and engaging with inbound applicants.
- Process Improvement: Identify opportunities to optimize the recruiting process and scale operations effectively.
Key Qualifications
- 5+ years of experience as a full-cycle recruiter with a strong emphasis on technical roles (e.g., engineering, data science, and product).
- Experience managing recruiting coordination tasks and ensuring a seamless process for candidates and stakeholders.
- Strong sourcing skills and the ability to creatively engage passive candidates.
- Ability to work in a fast-paced environment and manage multiple priorities with a high degree of accuracy and attention to detail.
- Excellent interpersonal and communication skills, with the ability to collaborate with stakeholders at all levels.
- Proficiency with Applicant Tracking Systems (e.g. Greenhouse, Ashby), sourcing tools (e.g. LinkedIn Recruiter), and executive reporting tools (e.g. Google Sheets, Slides).
- High level of professionalism, discretion, and confidentiality.
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
Preferred
- Experience working independently in a startup or high-growth environment.
- Familiarity with hiring for additional non-technical roles (e.g., marketing, operations).
- Knowledge of current recruiting trends and best practices in tech hiring.
The below represents the expected hourly rate for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.
Hourly Rate: $60 - $80 per hour
Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.