Senior Technical Recruiter - LA

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

Senior Technical Recruiter

📍 Los Angeles, CA (In-Office, 5 Days a Week)

Who We Are

At City Storage Systems (CSS), we’re building Infrastructure for Better Food—helping restaurateurs thrive in the digital age. Our mission is to make food more affordable, higher quality, and more convenient for everyone. Whether it’s a first-time entrepreneur or a global restaurant chain, we provide the tools they need to succeed in online food delivery.

What You’ll Do

As a Senior Technical Recruiter, you’ll play a crucial role in scaling our engineering and product teams, ensuring we attract, engage, and hire top talent. You’ll:

✅ Own the end-to-end recruitment cycle for mid-to-senior level technical roles, including Software Engineers and Product Managers.
✅ Partner with business leaders to align hiring strategies with company objectives.
✅ Develop structured hiring processes, from panel interviews to customized assessments that align with CSS job profiles.
✅ Implement creative talent strategies to build strong pipelines and fill hiring gaps efficiently.
✅ Leverage data-driven insights to optimize recruiting tactics and enhance hiring success.
✅ Build and maintain strong relationships with hiring managers, ensuring a seamless hiring experience.

What We’re Looking For

🔹 3+ years of technical recruiting experience, preferably hiring Software Engineers and Product Managers.
🔹 A master relationship builder who thrives in a fast-paced, high-growth environment.
🔹 A skilled negotiator with a strong ability to influence stakeholders.
🔹 Excellent communication skills—whether pitching top talent or managing hiring manager expectations.
🔹 A strategic problem-solver who can adapt quickly and think creatively.
🔹 A customer-oriented mindset, ensuring both candidates and hiring managers have a top-notch experience.

Why Join Us?

🚀 A Booming Industry: You’ll be part of the $80B food delivery market, projected to reach $500B by 2030 in the U.S. alone.
🍽 Revolutionizing Restaurants: Help shape the future of food service by enabling restaurants to succeed online.
🤝 Collaborative Culture: Work with a team of experts who will support your growth, learning, and success.

What Else You Need to Know

This role is based in our Los Angeles office, 5 days a week. We believe that the best work happens in person—especially when building groundbreaking solutions in a fast-moving industry. Being in-office fosters innovation, collaboration, and rapid decision-making as we redefine the restaurant landscape.

Ready to Build the Future of Food with Us?

Join us as we serve those who serve others and make a lasting impact in the restaurant industry.

Apply today!

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for  healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. 

What you’ll do

As an Associate Operations Manager at one of our ghost kitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.

Responsibilities:

Team Management:

• Lead and train a dedicated facility team, handling scheduling, training, and performance management.
• Manage a highly efficient order fulfillment process, and deliver excellent customer service
• Cultivate positive and inclusive work environments, fostering teamwork and communication across teams and departments.

Building Repair and Maintenance:

• Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts.
• Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services.

Health and Cleanliness:

• Manage a janitorial team (either internal or external, depending on the site); uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
• Monitor partner compliance with safety and health department protocols.
• Enforce proper waste disposal procedures, responding promptly to cleaning-related emergencies.

Customer Support and Retention:

• Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise
• Manage the overall partner experience, preventing churn, and extending partner lifecycle.

Administrative & Strategic:

• Train with senior positions in support, data analytics, and reporting.
• Participate in planning sessions with management and peers.
• Review and report KPI metrics to facility management and contribute to goal setting.
• Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability.