Benefits Analyst, City Storage Systems - Makati City

Who we are 

 

At City Storage System, we're dedicated to creating commercial kitchens designed specifically for food delivery. We present a low-risk, minimal upfront investment, and substantial potential for growth, providing a golden opportunity for small to medium-sized F&B operators to initiate and expand their culinary ventures, be it a restaurant or a flourishing food delivery enterprise, while simultaneously collaborating with enterprises to transform their restaurant businesses into more integral parts of everyday life through our innovative cloud kitchens model.

 

What you’ll do

 

Benefits Administration

• Coordinate benefits program renewals, changes, and terminations in the HRIS/benefits platforms for health, retirement, and other employee benefit programs.
• Respond to employee benefits escalations and follow up on complex issues to vendors or brokers as needed.
• Manage the post-submission claims process: liaise with brokers to ensure submitted claims are processed and tracked through to resolution.

Data & Reporting

• Run and maintain regular benefits reports to monitor participation, usage trends, and data accuracy.
• Monitor the global benefits budget, track actual spend, and support forecasting efforts across all regions.
• Flag inconsistencies in data and support corrective action in partnership with the Benefits Manager.
• Assist with benchmarking analysis to evaluate the competitiveness and performance of benefits offerings.

Invoicing

• Process and validate benefits vendor invoices, ensuring accuracy of charges based on enrollment data.
• Collaborate with Finance and Payroll teams to ensure timely reconciliation and payment.

Vendor Coordination

• Serve as the first point of contact for vendors regarding day-to-day inquiries and file exchanges.
• Escalate and assist with the resolution of employee issues involving carriers or third-party administrators.

Compliance & Documentation

• Assist with compliance activities, such as benefits-related audits, filings, and policy documentation.
• Ensure adherence to applicable laws and regulations
  
  

What we’re looking for

 

• 5-7 years of relevant experience in people benefits. 
• Proven experience in a fast-paced start-up environment. Fast leader. Adaptable to changes and challenges. 
• Ability to adopt standard processes while applying customized approaches based on different cases.
• Reporting and data analytics, process improvement, 
• Workday (or any equivalent HR tools)
• Excellent written and verbal communication skills.

What else you need to know

This is an onsite role based in our Manila office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person.

Looking forward to sharing more about a Career of Substance at City Storage Systems! 

 

Ready to join us as we serve those who serve others? 

 

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