Agile Program Support Specialist
CivicActions is a mission-minded company. We focus on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly. We encourage a balanced, autonomous lifestyle. We are looking for others like us with a true passion for using technology to change our world positively.
We are a full remote, multi-disciplinary team that builds quality digital products and services across government agencies. As a Project Manager initially working on the National Science Foundation (NSF) program, you will be responsible for the end-to-end success of digital products that integrate user needs and stakeholder goals.
We seek a seasoned Project Manager with seven+ years experience shipping successful digital products using agile methodologies and human-centered design who is willing to work East Cost hours.
This position is fully remote (work from home) and requires a federal background investigation. US residency is required, with a necessity of living here three of the past five years.
Responsibilities:
- Cultivate a collaborative and mission-driven team culture.
- Manage reporting, meticulous budget tracking, deliverables, velocity, performance metrics, SLAs, milestones, risks, key decisions, and timelines.
- Provide excellent oral and written communication - to all involved parties - on status and issues, plus oversees the preparation and completion of technical/ schedule reports on a regular basis.
- Proactively guide client relationship building and nurturing, including stakeholder 1:1s and leadership in difficult conversations.
- Orchestrate contract management, tracking scope and action items/requests for all parts of the project, including monitoring deadlines.
- Collaborate with a Product Manager and federal customers/stakeholders for product definition and delivery approach, plus to balance engineering, design considerations, and stakeholder requirements for MVP results serving end users.
- Support in a Scrum Master role, coordinating with the Product Owner on ticket refinement and sprint planning.
- Manage priorities and work independently and with little direction while developing a deep understanding of the technical subject matter and policy objectives.
- Work with the Sales and Strategy teams on RFP responses, relationship building and general business development activities.
- Navigate the laws, policies, and people within the government departments to drive the project forward.
- On/off board project team members.
- Support team members to create a high morale environment.
Requirements:
- At least seven years of experience managing agile IT projects.
- At least three years of government project experience.
- A Bachelor’s degree or four additional years of experience.
- Familiarity with Unanet or a similar ERP/SRP system.
- Experience managing large projects and multiple small teams with simultaneous timelines and deliverables.
- Demonstrated ability in budget reporting and tracking.
- Efficiency navigating bureaucracy in large organizations.
- Comfortable working side-by-side with a dedicated Scrum Master, Product Owner, and/or Product Manager.
- Demonstrated ability to communicate knowledgeably with technical experts across disciplines.
- Strong financial management and project planning skills.
- Preferred, but not required: Certification in agile or project management.
- Preferred, but not required: A previous U.S. Government background investigation.
Salary Range
$100,000 - $125,000 USD per Year
Salary commensurate with qualifications and experience
Location
We are a completely remote team within the United States. We ask that you have a dedicated workspace and fast internet.
Why CivicActions
People who are well taken care of can be more balanced, productive, and happy.
- We are and always will be a fully remote team.
- 100% company-paid medical/dental/vision/life/disability with 100% dependent coverage
- 401(k) with safe harbor contribution of 3% + 3% matching
- Flexible time off policy
- Paid parental leave - 12 weeks
- Annual professional development/education stipend - $1,200
- Annual technology stipend - $1,149 to $749
- Employee growth plans, appreciation programs, and paid company summits so you can develop at CivicActions and thrive
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We value diverse teams and are committed to creating a community of inclusion. We are an Equal Opportunity/Affirmative Action Employer.
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