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Senior Product Manager

United States

CivicActions is a mission-minded company. We focus on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly. We encourage a balanced, autonomous lifestyle. We are looking for others like us with a true passion for using technology to change our world positively.

CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve. We work with government agencies to build human-centered digital services that connect constituents to their institutions through excellent digital experiences, greater government transparency, and accountability. 

We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact & outcomes. In this role, you will be responsible for serving as the lead storyteller and managing the end-to-end success of digital products that integrate the needs of people using government software with our client stakeholder goals.

This position is fully remote (work-from-home) and requires a federal background investigation.

Responsibilities:

  • Relationship & Trust Building: Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions.
  • Cross-Functional Collaboration: Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables. 
  • Facilitation & Alignment: Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates.
  • Unified Roadmapping: Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution.
  • Backlog & Sprint Hygiene: Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond. 
  • Practice & Culture Champion: Be a champion of the user experience and cultivate a collaborative, mission-driven team culture.

Requirements:

  • Must pass a federal background check
  • Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment
  • Bachelor degree or equivalent of four (4) additional years of digital services experience
  • Certification in Product Management with a focus on IT, Agile, or similar
  • Experience managing communications and expectations between a high-performing team and multiple client stakeholders
  • Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle 
  • Demonstrated ability to communicate and operationalize best practices while developing products and services
  • Experience with Agile

Salary Range

$120,000 - $145000 USD per Year

Compensation is determined based on a variety of factors, including relevant experience, skills, internal equity, and geographic location. 

Residency Requirement

For this role, you must be a current U.S. resident and have lived here for 3 out of the past 5 years.

Location

We are a fully remote team based in the United States. Team members are expected to have a dedicated workspace and reliable high-speed internet.

Why CivicActions

We believe that when people are supported and well-cared for, they can do their best work and live balanced, fulfilling lives. Our benefits are designed to support your health, growth, and life outside of work.

Our benefits include: 

  • Fully remote work (always)
  • Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage
  • 401(k) with a 3% company contribution
  • Flexible time off policy
  • 12 weeks paid parental leave
  • Annual professional development stipend, $1,200
  • Annual technology stipend, $820
  • Employee growth plans, appreciation programs, and company summits to support connection and career development

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We value diverse teams and are committed to building an inclusive community. CivicActions is an Equal Opportunity/Affirmative Action Employer.

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