Back to jobs
New

Director of New Partner Solutions

United States

Civitas Learning is looking for a highly professional and confident individual to join our Sales team as a Director of New Partner Solutions. In this role, you will serve as our higher education subject matter expert, directly supporting the sales process by participating in prospect demos, discovery calls, and thought leadership activities. You will partner closely with Account Executives and Sales Leadership to bring deep institutional knowledge and credibility to every prospect interaction. Your expertise in higher education will help prospective customers understand how Civitas Learning products and services can address their most pressing challenges around student success, enrollment, retention, and institutional effectiveness. The Director of Customer Development will play a critical role in advancing deals through the pipeline by translating prospect needs into compelling, tailored solution narratives. 

Success in this role will be measured by your direct impact on improving Civitas Learning’s win rate across the sales pipeline.

What you will do as a Director of New Partner Solutions:

  • Demo & Sales Call Support: Serve as the higher education expert on prospect demos and sales calls. Bring institutional credibility and domain expertise to articulate how Civitas Learning products and services solve real challenges faced by colleges and universities. Tailor messaging and talking points based on prospect type (e.g., community college, four-year university, system office).
  • Thought Leadership: Represent Civitas Learning as a higher education thought leader at conferences, webinars, industry events, and in content development (blog posts, white papers, case studies). Build Civitas Learning's brand and credibility within the higher ed community to generate awareness and support pipeline development.
  • Prospect Relationship Building: Engage with President/Provost/C-level and other senior stakeholders at prospective institutions during the sales cycle. Build trust and rapport with key decision-makers by demonstrating a deep understanding of their institutional priorities and challenges.
  • Strategic Sales Partner: Collaborate with RVPs & AEs to develop deal strategy and positioning for target accounts. Provide insight into institutional dynamics, buying processes, and competitive landscape within higher education. Help shape proposals, RFP responses, and pricing strategies with a prospect-centric lens.
  • Pipeline Support & SFDC: Track and document all sales support activities in SFDC, including meeting notes, prospect engagement details, deal stage contributions, and follow-up actions. Ensure accurate and timely data entry to support pipeline visibility and forecasting.
  • Customer References & Proof Points: Partner with Customer Development Team and Marketing to identify and cultivate customer success stories, references, and case studies that can be leveraged in the sales process, RFP responses, and conference presentations.

Travel Requirements: This role requires regular travel to prospect campuses, client sites, conferences, and industry events. Candidates should expect onsite visits as a key part of the sales engagement process and be comfortable with a travel schedule that supports pipeline and relationship-building activities.

WHAT WE ARE LOOKING FOR:

  • Required:
    • Bachelor's degree or higher
    • Minimum 12 years of relevant professional work experience in EdTech, at an institution of higher education (university or college in the United States), or a combination of both.
    • Comfort with preparing and delivering formal presentations, product demos, and executive-level discussions (AVP/VP/C-suite executives)
    • Confident and persuasive communicator; able to command a room, engage skeptical audiences, and clearly convey value propositions to senior-level decision-makers
    • Deep knowledge of higher education trends, challenges, and institutional operations (e.g., student success, enrollment management, retention, data analytics, institutional research)
    • Ability to quickly learn and articulate the value of Civitas Learning products and services in the context of a prospect's unique institutional needs
    • Experience using Google Suite (Gmail, Docs, Sheets, Slides, etc.)
    • Ability to quickly learn and adapt to new technologies to support efficient workflows
    • Experience with cross-functional team coordination, particularly between sales, marketing, and product teams
  • Preferred:
    • Has used the Civitas Learning platform at their institution(s) in the past
    • Professional work experience serving in a leadership or team management role at an institution of higher education (university or college in the United States) in Student Success, Academic Affairs, Enrollment Management, Institutional Research, Data Analysis, or DEI
    • Experience using Salesforce, Slack, and Gong
    • Prior experience in a sales support, solutions consulting, or pre-sales role within EdTech
    • Track record of public speaking, presenting at conferences, or publishing thought leadership content in the higher education space

WHAT YOU'LL GET:

  • Competitive salary
  • Full benefits (paid medical, dental, vision, 401k match)
  • 100% remote work environment with the ability to work from anywhere (availability during U.S. business hours required)
  • Unlimited, flexible PTO
  • Every other Friday off
  • Monthly stipend for home office, professional development, or wellness expenses
  • Generous parental leave policy
  • Inclusive reimbursement fund for reproductive health, adoption, or gender affirmation treatment

Bottom end of salary range indicates base salary only, top end reflects OTE with commissions.

Remote - US

$100,000 - $150,000 USD

WHY WE LOVE WHAT WE DO:

At Civitas Learning, we seek to help colleges and universities apply their vast student data to maximize institutional impact and improve the student outcomes that matter most.

Civitas Learning’s flexible,  all-in-one Student Impact Platform creates actionable insights that surface in a connected workflow, enabling higher education institutions to pinpoint students at risk of missing important milestones, explain why, take action, and evaluate which policies and programs are making a difference. With adaptable analytics based on models built for each institution and higher education expertise, we empower leaders and teams to turn insights into action to support students in reaching their full potential

 
#LI-Remote

Create a Job Alert

Interested in building your career at Civitas Learning? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Civitas Learning’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.