Senior Product Manager, Consumer

About Clair

If you can send your friends money in seconds, why does it still take your employer two weeks to send your paycheck?

At Clair, we are on a mission to create financial freedom for America's workers by giving them a digital banking platform that allows them to get paid as soon as they clock out of work. But we're not just another digital bank or on-demand pay provider. We meet Americans at their place of work by embedding our products within the scheduling, workforce management, and payroll apps they already use every day. 

Learn more about us at getclair.com/about

About the Role:

We are seeking a Senior Product Manager to develop and iterate on our consumer-facing financial products. This role is pivotal in growing our secure and compliant lending systems that align with our focus on earned wage access and making America's workforce financially free. They will help oversee the work of a sizable development team while constantly collaborating with design, finance, regulatory, and sales functions. The ideal candidate will have experience with onboarding consumers to fintech products, working with design or customer research teams, and have worked with go-to-market teams for new products. We are looking for someone who is comfortable working against long-term goals as well as constantly searching for new areas to launch products. The right candidate will strive for elegant and beautiful solutions within a regulated and ever-changing fintech startup landscape. 

Key Responsibilities:

• Define and execute the product roadmap for a consumer-facing fintech product, ensuring alignment with business goals.
• Think deeply about our user feedback and user behavior, as well as pushing for new data collection means when necessary
• Working closely with our data and support teams to ensure clarity of consumer understanding, education, and satisfaction
• Drive continuous improvements within onboarding and help launch new products within the context of our lending ecosystem
• Collaborate with stakeholders such as partner managers, operations, and data to quickly identify frustrating gaps in Clair’s product offerings or experiences. 
• Work as a user advocate and bring the ‘voice of the customer’ to the product roadmap and product build conversations.
• Analyze data and market trends to inform decision-making and identify opportunities for innovation or new business lines.
• Operate with a startup mindset, embracing uncertainty and finding creative yet practical solutions to complex problems.

Qualifications:

• 4+ years of product management or related product design experience, with a focus on consumer fintech, neobanking, or other regulated products strongly preferred
• Strong understanding or comfort with lending systems, underwriting, and risk management frameworks is highly preferred.
• Experience working with compliance, finance, and legal teams in highly regulated environments.
• Comfort with advocating a product or roadmap, especially upwards within a company.
• Proficiency in data-driven decision-making and analytics, as well as experience working with data teams.
• Excellent communication and stakeholder management skills - you’ve likely built and iterated on project management or product design processes.
• A strong sense of accountability, with the ability to take initiative and drive meaningful impact.
• Ability to execute and iterate quickly in a fast-paced startup environment, including a demonstrated ability to do initiative viability analysis quickly